The New Dynamic Project Management

DEBORAH S. KEZSBOM, PhD, is President of MRA Management Resources. She has been a project management consultant, trainer, and facilitator for over two decades, working with clients such as AT&T, IBM, Motorola, Nokia, 3M, Philip Morris, Hoffmann-LaRoche, Warner Lambert, Zeneca, and various agencies within the U.S. Department of Defense. KATHERINE A. EDWARD is an educator and active program manager. She has managed projects of all sizes including commercial software application development, business process reengineering, corporate mergers and acquisitions, alliance partnerships, and multimedia production. Over the last two decades she has worked with Bell Laboratories, AT&T, Lucent Technologies, and Avaya Inc. She is currently a senior manager with Avaya and serves to promote excellence in software engineering and project management.

Preface.

Project Management: Introduction and Overview.

Creating Organizations for Project Work.

Business and Project Planning in the Global Marketplace.

Planning and Development Methodologies.

Charting the Course Using the Tools of Planning.

Scheduling Project Activities.

Optimizing the Schedule.

Leadership in a Project Environment.

Planning for and Utilizing Conflict.

Tracking and Controlling the Project.

Organizational and Interpersonal Project Communication: Spanning Across Boundaries.

Quality in the Project Environment.

Building and Maintaining Project Team Performance.

Procurement and Contract Management.

Project Management in the Information Age.

Glossary.

Index.