Management

Kay Bartol is Professor of Organizational Behavior and Human Resource Management in the College of Business and Management at the University of Maryland College Park. She has twice received the Allen Krowe Award for Excellence in Teaching from the College of Business and Management and was recently named a Univ. Of Maryland distinguished Scholar-Teacher. Brenda Scott-Ladd M.Com (HRM) (Curtin), PhD (Curtin) Dr Brenda Scott-Ladd is a Senior Lecturer in Management at the Graduate Business School at Curtin University. Brenda obtained her PhD from the Graduate School of Business, Curtin University of Technology. She has been teaching both Undergraduate and Postgraduate students at Murdoch since 1997 and has also taught in a mix of programs in Singapore, Malaysia, Hong Kong and Mainland China. Prior to joining Murdoch, Brenda spent 15 years working as an Organisational Development Consultant, providing services to the Private and Public Sectors. Her research interests centre on participative work practices, change management and strategic human resources management. Publication topics include group processes, leadership and participation in decision-making, emotional intelligence, gender issues and organisational learning.

Part 1: Introduction
Ch. 1 The challenge of management
Ch. 2 Pioneering ideas in management
Ch. 3 Understanding internal and external environments
Ch. 4 Social responsibility and ethics in management

Part 2: Planning and decision making
Ch. 5 Managerial decision making
Ch. 6 Establishing goals, plans and strategies Ch. 7 Managing organisations through change and conflict
Ch. 8 Fostering an innovative organisation

Part 3: Organising
Ch. 9 Strategic organisation structure and design
Ch. 10 Human resource management

Part 4: Leading
Ch. 11 Motivation
Ch. 12 Leadership
Ch. 13 Managerial communication
Ch. 14 Managing groups and teams

Part 5: Controlling
Ch. 15 Controlling the organisation
Ch. 16 Operations management

Part 6: The international setting
Ch. 17 International management
Ch. 18 The regional context

Glossary
Index