Effective Police Supervision STUDY GUIDE

Larry S. Miller is Distinguished Professor and Chair of Criminal Justice and Criminology at East Tennessee State University (ETSU). He received his Bachelor of Science from ETSU, a Master of Science from Eastern Kentucky University, and his Ph.D. in Health & Safety with collaterals in Forensic Anthropology and Criminology from The University of Tennessee. Miller, who has worked as a police officer, criminal investigator, and crime laboratory director, teaches in the area of law enforcement and is the author of several books on topics including criminal investigation, criminal justice report writing, police photography, and more. Dr. Michael C. Braswell is Professor Emeritus of the Department of Criminal Justice and Criminology of East Tennessee State University (ETSU). Braswell received his Bachelor of Arts in Psychology from Mercer University in 1969, a Master of Arts in Psychology from West Georgia College in 1970, his Ed.S. in Rehabilitation/Correctional Counseling from the University of Georgia in 1973, and his Doctorate in Counseling Psychology from the University of Southern Mississippi. A former prison psychologist, he taught ethics and human relations courses for more than 30 years at East Tennessee State University. He has published books on ethics, peacemaking, and correctional counseling as well as two novels and a short story collection.

1. Supervision — The Management Task 2. Community-Oriented Policing and Problem Solving — Improving Neighborhood Quality of Life 3. Interpersonal Communications — Striving for Effectiveness 4. Motivation — A Prerequisite for Success 5. Leadership — The Integrative Variable 6. Team Building — Maximizing the Group Process 7. Change — Coping with Organizational Life 8. Performance Appraisal — The Key to Police Personnel Development 9. Training, Coaching, Counseling, and Mentoring — Helping Officers Grow and Develop 10. Discipline — An Essential Element of Police Supervision 11. Internal Discipline — A System of Accountability 12. Supervising the Difficult Employee — Special Considerations 13. Supervising Minorities — Respecting Individual and Cultural Differences 14. Tactical Operations — Critical Incident Deployment 15. Labor Relations — Problem Solving through Constructive Conflict 16. Homeland Security and Terrorism -- A Changing Role --Answer Key to Objective Questions