Banking Service and Professional Ethics

Preface.

Contributors.

About the Hong Kong Institute of Bankers (HKIB).

1 Overview of Banking System.

Introduction.

The History of Banking.

Banks as Financial Intermediaries.

Banking Systems.

The Basel Committee.

The US Banking System.

The Banking System in Mainland China.

The Banking System in Hong Kong.

Islamic Banking.

Banking Regulation.

Chapter Summary.

References.

2 Risk Management in Banking Services.

Introduction.

Credit Risk.

Market Risk.

Interest Rate Risk.

Liquidity Risk.

Operational Risk.

Reputation Risk.

Legal Risk.

Strategic Risk.

A Sound Risk Management System and the CAMEL System.

Chapter Summary.

Reference.

3 Bank Management and Services.

Introduction.

Board and Management Composition.

Organisational Structure.

Manned Banking Services.

Management Versus Customer Service.

Electronic Banking Services.

Chapter Summary.

Reference.

4 Retail Banking Services.

Introduction.

Asset Products.

Liability Products.

New Development and Focus.

Chapter Summary.

References.

5 Corporate and Commercial Banking Services.

Introduction.

Bank Lending and Credit Analysis.

Trade Finance.

Corporate Advisory and Risk Management Services.

Chapter Summary.

References.

6 Treasury and Banking Operations.

Bank Treasury Management.

Financial Markets.

Chapter Summary.

References.

7 Ethics and the Corporation.

What Are Ethics?

Approaches to Normative Ethics.

Social and Environmental Responsibility.

Reputation Risk Management.

Ethics and the Corporation.

Chapter Summary.

References.

8 Ethics and the Individuals.

Introduction.

Ethics and Individuals.

Confl icts of Interest.

Ethical Dilemmas.

Putting Ethics into Practice Individually.

Chapter Summary.

References.

9 Corporate Governance and Compliance.

Introduction.

Corporate Governance.

Laws Regarding Financial Services.

Using Codes of Practice.

Internal Controls and Audits.

Chapter Summary.

Reference.

Index.