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Counter Service

Servicecraft Workbook
Buch | Softcover
48 Seiten
1988
Cengage Learning Vocational (Verlag)
978-0-333-46337-6 (ISBN)
11,20 inkl. MwSt
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A workbook for students of hotel and catering which focuses on counterservice, covering how to serve customers, how to present and serve food and how to display products and promote them to the customer.
The Counter Service Workbook follows the same pattern as the Table Service Workbook, and includes detailed information on the different kinds of counter used and their purpose. As in all the books, there are sections dealing with hygiene, health and safety and interpersonal skills.

Part 1 The customer: counter service. Part 2 Insight: styles of counter service; collecting the food; service at the counter; designing for self-service; vending; promoting sales at the counter; food and drink presentation; portioning. Part 3 Method: preparing for service; taking orders; serving food and beverages; clearing; billing and taking payment. Part 3 Customercraft: the personal side of service. Part 4 Working methods: working efficiently, safely and hygienically.

Erscheint lt. Verlag 13.12.1988
Reihe/Serie HCTC Macmillan: published in conjunction with the H otel & Catering Training Company
Zusatzinfo photographs
Verlagsort Andover
Sprache englisch
Maße 220 x 290 mm
Gewicht 155 g
Themenwelt Weitere Fachgebiete Handwerk
ISBN-10 0-333-46337-4 / 0333463374
ISBN-13 978-0-333-46337-6 / 9780333463376
Zustand Neuware
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