Counter Service
Servicecraft Workbook
Seiten
1988
Cengage Learning Vocational (Verlag)
978-0-333-46337-6 (ISBN)
Cengage Learning Vocational (Verlag)
978-0-333-46337-6 (ISBN)
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A workbook for students of hotel and catering which focuses on counterservice, covering how to serve customers, how to present and serve food and how to display products and promote them to the customer.
The Counter Service Workbook follows the same pattern as the Table Service Workbook, and includes detailed information on the different kinds of counter used and their purpose. As in all the books, there are sections dealing with hygiene, health and safety and interpersonal skills.
The Counter Service Workbook follows the same pattern as the Table Service Workbook, and includes detailed information on the different kinds of counter used and their purpose. As in all the books, there are sections dealing with hygiene, health and safety and interpersonal skills.
Part 1 The customer: counter service. Part 2 Insight: styles of counter service; collecting the food; service at the counter; designing for self-service; vending; promoting sales at the counter; food and drink presentation; portioning. Part 3 Method: preparing for service; taking orders; serving food and beverages; clearing; billing and taking payment. Part 3 Customercraft: the personal side of service. Part 4 Working methods: working efficiently, safely and hygienically.
Erscheint lt. Verlag | 13.12.1988 |
---|---|
Reihe/Serie | HCTC Macmillan: published in conjunction with the H otel & Catering Training Company |
Zusatzinfo | photographs |
Verlagsort | Andover |
Sprache | englisch |
Maße | 220 x 290 mm |
Gewicht | 155 g |
Themenwelt | Weitere Fachgebiete ► Handwerk |
ISBN-10 | 0-333-46337-4 / 0333463374 |
ISBN-13 | 978-0-333-46337-6 / 9780333463376 |
Zustand | Neuware |
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