Hospitality Supervision and Leadership Level 3

Patricia Paskins, Gary Farrelly, Ketharanathan Vasanthan, Professor David Foskett, Lindsay Steele (Autoren)

Buch | Softcover

312 Seiten

2015
Hodder Education (Verlag)
978-1-4718-4752-3 (ISBN)

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Prepare for assessment and master the skills and knowledge you need to succeed as a hospitality and catering supervisor with this support resource.

Prepare for assessment and master the skills and knowledge you need to succeed as a hospitality and catering supervisor with this support resource

Covering all of the latest mandatory and most popular optional units, with a strong focus on preparation for assessment, this will be an essential resource for anyone working towards the Level 3 NVQ Diploma in Hospitality Supervision and Leadership, whether in college or in the workplace. It also provides support for those completing the Hospitality Supervision and Leadership apprenticeship.
- Provides all of the essential knowledge and skills any supervisor working in the hospitality industry will need: from supporting, motivating and developing staff, to customer service skills, problem solving and controlling resources
- Develops understanding of the assessment requirements with clear explanations of all criteria
- Helps you to build your portfolio, with guidance on suitable evidence and activities that provide assessment opportunities
- Prepares you for professional discussions and questioning with knowledge checks at the end of each unit to test your understanding

Patricia Paskins is a hospitality consultant, advising on hospitality education and training, with a focus on work-based hospitality training. She was formerly Work-Based Learning Coordinator at the London School of Hospitality and Tourism, University of West London. David Foskett is a hospitality consultant, advising on all aspects of hospitality education and training. He was formerly Head of School at the London School of Hospitality and Tourism, University of West London.

Erscheint lt. Verlag	29.5.2015
Verlagsort	London
Sprache	englisch
Maße	212 x 274 mm
Gewicht	760 g
Themenwelt	Schulbuch / Wörterbuch
Themenwelt	Weitere Fachgebiete ► Handwerk
ISBN-10	1-4718-4752-7 / 1471847527
ISBN-13	978-1-4718-4752-3 / 9781471847523
Zustand	Neuware