Veterinary Office Practices - Robert Kehn

Veterinary Office Practices

(Autor)

Buch | Softcover
210 Seiten
2003
Delmar Cengage Learning (Verlag)
978-1-4018-1569-1 (ISBN)
51,10 inkl. MwSt
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Veterinary Office Practice fills a void in this area of educational materials since the book has equal emphasis on teaching the traditional responsibilities of the veterinary assistant and the administrative and client responsibilities. As the reader will learn, an effective veterinary assistant is one who works successfully with the veterinarian, who has the necessary interpersonal skills to work well with clients and other staff and who has the business knowledge to fulfill office responsibilities. The reader is introduced to all such areas then given the opportunity to test their knowledge through classroom and individual exercises, as well as through the use of test bank questions and answers.

Chapter 1: The Veterinary Office. Chapter 2: Care and Maintenance of the Veterinary Practice Facility. Chapter 3: Administrative Duties. Chapter 4: Computers. Chapter 5: Interpersonal Communication. Chapter 6: Stress. Chapter 7: Interacting with Clients. Chapter 8: Ethics. Chapter 9: Fee Collection Procedures, Billing, and Payroll.

Verlagsort Clifton Park
Sprache englisch
Maße 213 x 271 mm
Gewicht 454 g
Themenwelt Veterinärmedizin
Weitere Fachgebiete Land- / Forstwirtschaft / Fischerei
ISBN-10 1-4018-1569-3 / 1401815693
ISBN-13 978-1-4018-1569-1 / 9781401815691
Zustand Neuware
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