RFID for the Optimization of Business Processes

Wolf-Ruediger Hansen, AIM Global, Germany A general manager of AIM-Deutschland, Wolf-Ruediger Hansen has 30 years experience in the IT sector including positions at IBM and Software AG. Hansen is an acknowledged speaker at trade conferences and works as a consultant in the Auto-ID and RFID sector for UbiConsult. He was the RFID group's spokesman at BITKOM in 2005 and 2006. Hansen is also currently working closely with GS1 Germany/EPCglobal. Dr. Frank Gillert, UbiConsult, Germany Dr. Gillert has held several management positions in the auto-ID and semiconductor industries and is currently Managing Director of UbiConsult where he is a consultant in the field of ubiquitous computing. Gillert has contacts in major associations and the EU Parliament. He is also the author and co-author of several relevant papers and studies.

Contents Preface Foreword 1 Introduction 2 Vision, Reality, and Market Drivers 2.1 Process Drivers 2.2 Security as a Driver 2.3 Mandates, Mentors and Sponsors 2.4 Technology Drivers 3 The RFID Market 3.1 The RFID Value Chain 3.2 Trends in the RFID Market 3.3 Application-Specific Trends in the RFID Market 4 Business Process Structures 4.1 Evolution from Supply Chain to Supply Net 4.2 Strategies for Supply Chain Integration 4.3 Business Processes in the Retail and Consumer Goods Industry 4.4 Business Processes in the Packaging Industry 4.5 Business Processes for Container Systems and Returnable Transport Packaging Systems 4.6 Economic Viability Analysis Methods 5 Virtual Identities 5.1 Object Websites 5.2 The EPCglobal Network 5.3 RFID Standards 5.4 GS1 EANCOM EDI Standard 6 IT Architectures and Services 6.1 RFID and Higher-Level IT Architectures 6.2 Software Agents 6.3 Real-time Enterprise Infrastructure 7 Auto-ID/RFID Infrastructure 7.1 RFID Tags 7.2 RFID Readers and Antennas 7.3 Near-Field Technology (NFC) 7.4 Prerequisites for RFID Infrastructure Implementation 7.5 Global Positioning with GPS/GPRS 8 Consumer Protection and Data Protection in RFID Applications 8.1 RFID and Data Protection 8.2 General Data Protection Aspects 8.3 Data Protection Legislation Aspects of Scenario 1 8.4 Data Protection Legislation Aspects of Scenario 2 8.5 Data Protection Legislation Aspects of Scenario 3 9 RFID Legislation in a Global Perspective 9.1 RFID Scenarios 9.2 Fair Information Practices for Personal Data: Traditional Law 9.3 Fair Information Practices for RFID Data 9.4 RFID Law 9.5 RFID and Law: A Summary of the Situation in 2007 10 Applications 10.1 Logistics Processes at Hewlett-Packard 10.2 Mobile Maintenance at Fraport 10.3 Locating Cars at Dat Autohus 10.4 Locating Persons in Hazard Areas 10.5 Electronic Ticketing in Public Transport Systems 10.6 Application Scenarios for NFC Mobile Telephones 10.7 Monitoring Components in Computer Centres 10.8 Aircraft Seat Quick-Change at Lufthansa 10.9 Trolley Asset Management at the Finnish Post Office 10.10 Tracking Containers and Products at KPN in the Netherlands 10.11 RFID Optimizes Garment Logistics at gardeur 10.12 Agent Technology in Intralogistics Systems 11 Appendix 11.1 Bibliography 11.2 Information Sources on the Internet 11.3 Glossary Index