S60 Smartphone Quality Assurance – A Guide for Mobile Engineers and Developers

Saila Laitinen, an engineer, grew up and went to school in Oulu from where she moved to the capital area of Finland in 1995. She is married and has two children. She graduated from Oulu University, from where she gained an M.Sc. in computer engineering. She joined Nokia in 1995 and has worked in a variety of positions and organizations within the company since then. She started in Nokia Networks and worked as a software engineer for three years. This gave her a solid base including an overall understanding of software and development challenges as well as network technologies. During those three years she also worked as a project manager on two software projects. This provided her with fi rst-hand understanding and know-how of how challenging it is to run a project both to budget and to a given schedule. After Networks Saila joined the Nokia Ventures Organisation to lead testing activities in one venture. Then she gained international experience and worked in Nokia Hungary as an expatriate. In Hungary her responsibility was to manage the overall testing activities of Nokia's very fi rst presence server-product. After Hungary she moved back to Finland and joined the S60 product line, where she led the testing, triage and technical consultancy teams. These teams worked on a daily basis in response to S60 customer products and provided them with platform expertise in different technologies and activities. Lastly Saila joined Forum Nokia where she currently leads the global consultancy function to serve the biggest developer community innovating on top of Nokia platforms. Working in all these organizations and both in Finland and abroad has given her very clear insight into mobile technologies and cultural differences. Several years experience working with S60 customer programs has given her the fi rst hand knowledge needed to write this book. In addition to this book she has publications in different testing and quality assurance related conference proceedings.

About the Author. Preface. Chapter 1: Introduction to S60. 1.1 The Competitive Advantage of the S60 Platform. 1.2 S60 Architecture. 1.3 Summary. Chapter 2: Selecting the Baseline. 2.1 Manny Lehman's Law. 2.2 What is so Challenging about Selecting the Best Baseline? 2.3 How should the Baseline be Selected? 2.4 Summary. Chapter 3: Release Management. 3.1 The Build Cycle. 3.2 Required Testing Activities. 3.3 Summary. Chapter 4: Binary Compatibility. 4.1 API Categorization. 4.2 Maintaining Compatibility. 4.3 Binary Compatibility Scenario. 4.4 Binary Compatibility Verifi cation. 4.5 Possible Future Tools. 4.6 Summary. Chapter 5: Certifi cates and Standards. 5.1 Technology Certifi cates. 5.2 The Open Mobile Alliance (OMA). 5.3 Cellular Standards and Operators. 5.4 Summary. Chapter 6: What Quality Means. 6.1 Quality Culture. 6.2 Quality Standards. 6.3 Quality in a Product. 6.4 Quality in the S60 Platform and S60-based Phones. 6.5 Summary. Chapter 7: Stumbling Blocks. 7.1 Stumbling Blocks General to All Projects. 7.2 Stumbling Blocks Specifi c to a Software Program. 7.3 Ways to Avoid Stumbling Blocks in a Software Program. 7.4 Stumbling Blocks Specifi c to a S60-based Phone Program. 7.5 Provider Components. 7.6 Summary. Chapter 8: Platform Testing versus Platform-based Phone Testing. 8.1 The S60 Testing Process. 8.2 Summary. Chapter 9: Testing as a Tool. 9.1 Testing in Different Processes. 9.2 Testing Techniques. 9.3 Testing Phases. 9.4 What then? 9.5 Summary. Chapter 10: The Testing Environment. 10.1 Module Testing. 10.2 Integration Testing in the Small. 10.3 Functional Testing. 10.4 Performance Testing. 10.5 Interoperability Testing. 10.6 Miscellaneous Testing Activities. 10.7 Summary. Chapter 11: Defect Analysis. 11.1 Focused Testing. 11.2 Defect Analysis and Reporting. Chapter 12: Integration and Build Environment. 12.1 Software Confi guration Management. 12.2 Changing the Code. 12.3 Build Environment. 12.4 S60 Integration. 12.5 Summary. Appendix A: Examples of S60 Devices. Appendix B: Glossary. Appendix C: References. Chapter 4: Binary Compatibility. Chapter 5: Certifi cates and Standards. Chapter 6: What Quality Means. Chapter 7: Stumbling Blocks. Chapter 8: Platform Testing versus Platform-based Phone Testing. Chapter 9: Testing as a Tool. Chapter 11: Defect Analysis. Appendix D: Further Reading. Index.