Automotive Aftermarket

Maria Elo, full professor of international business and entrepreneurship at the University of Southern Denmark, professor at the BRIIB Institute of International Business at Shanghai University, Senior Research Fellow, University of Turku, Adjunct professor at Åbo Akademi University and Research Fellow at Institut für Arbeit und Technik works in the area of international business, -entrepreneurship and -migration with topics such as sustainability, business ecosystems, policy frameworks, networks, internationalization, mobility forms, human stickiness, migrant entrepreneurship, transnational and family businesses, diaspora investment and remittances. She has published books and articles, for example, in Journal of World Business, Journal of International Management, Journal of International Business Policy, Industrial Marketing Management, Regional Studies, Journal of International Entrepreneurship, and International Journal of Entrepreneurship and Small Business.

Fotios Katsardis serves as the CEO and President of the International Automotive Aftermarket Group, leveraging his vast experience from multinational corporations, strategic alliances, trading groups, and private family-owned SMEs. His expertise in network management, marketing, supply chain, information technology, and legislative issues marks him as a leading authority in the automotive aftermarket sector. He is a committed advocate for enhancing the industry's competitiveness through public affairs, legislative frameworks, and sustainability efforts. His work includes promoting diversity initiatives, advancing the role of women in the aftermarket, and attracting and integrating new talent, further solidifying the sector's global standing and progressive development.

1. Introduction.- Part I: Introduction to automotive aftermarket - a system relevant sector.- 2. Automotive aftermarket - introduction to a global business.- 3. Understanding the Automotive Aftermarket.- 4. An expert vignette from the American perspective - John R. Washbish, President and CEO.- 5. THE BIGGEST HIDDEN CHAMPION"- A vignette from Michael Söding, industry veteran from Schaeffler Group.- 6. Right to repair in the automotive industry.- Part II: Perspectives on knowledge, education and talent development.- 7. Marketing Information Systems in the Automotive After Sales Market.- 8. Vocational Education Training (VET) for Electrical Driven Cars: Development of a Training-Concept for the After-Sales Market (Project DIAKOM-E).- 9. Gender equality at work: Tackling gender equality in senior leadership in the automotive aftermarket.- 10. Acquiring talent for the automotive aftermarket- How sustainability is becoming a key driver in talent acquisition and development for the sector.- Part III: Perspectives on regions, markets and internationalization.- 11. Automotive Aftermarket in the Western Balkans: Opportunities for the Region and the European Automotive Industry.- 12. Service design, marketing and automotive aftermarket- perspectives from a Polish study.- 13. The relevance and perception of African business potentials- German perspectives and strategies on internationalization to Africa.- Part IV: Perspectives on innovation, business ecosystems and global challenges.- 14. Innovation capabilities in the automotive aftermarket: Case study from Automechanika Frankfurt 2022.- 15. How can the Nordic automotive aftermarket provide opportunities counteracting the challenges of disadvantaged entrepreneurs?.- 16. Automotive Remanufacturing- The ultimate form of circular economy.- 17. Leveraging Car Connectivity in the Automotive Aftermarket and Beyond.