Total Quality Management for Custodial Operations

A Guide to Understanding and Applying the Key Elements of Total Quality Management

Gaudreau (Autor)

Buch | Hardcover

126 Seiten

2020
CRC Press (Verlag)
978-1-138-46433-9 (ISBN)

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Examines Total Quality Management for the building cleaning maintenance industry. This book demonstrates how to motivate employees to improve the quality of your service. It focuses on the customer.

This book examines Total Quality Management for the building cleaning maintenance industry. It demonstrates how to motivate employees to improve the quality of your service. Total Quality Management for Custodial Operations focuses on the customer and applies a methodology used successfully by hundreds of teams.

Stephen D. Gaudreau is a co-founder of POWER, Inc. He has been developing and delivering training in the field of Total Quality Management since 1980 and has received numerous industry awards. His areas of expertise include developing executive teams, creating organizational human resource systems, and training teams on customerfocused quality improvement.

1 Total Quality Management, 2 Total Employee Involvement, 3 Continuous Process Improvement., 4 Organizational Systems Management, 5 Integrated Systems Management.

Erscheinungsdatum	24.11.2021
Verlagsort	London
Sprache	englisch
Maße	210 x 280 mm
Gewicht	644 g
Themenwelt	Technik ► Umwelttechnik / Biotechnologie
	Wirtschaft ► Betriebswirtschaft / Management ► Logistik / Produktion
	Wirtschaft ► Betriebswirtschaft / Management ► Unternehmensführung / Management
	Wirtschaft ► Volkswirtschaftslehre
ISBN-10	1-138-46433-3 / 1138464333
ISBN-13	978-1-138-46433-9 / 9781138464339
Zustand	Neuware