ISE Communication Matters

Kory Floyd is a professor of communication and professor of psychology at the University of Arizona. His research focuses on interpersonal communication in a variety of contexts, with particular focus on how positive communication contributes to well-being. He has written 16 books and more than 100 scientific papers and book chapters on the topics of interpersonal behavior, emotion, nonverbal behavior, and health. He is a former editor of Communication Monographs and Journal of Family Communication, and he is an elected fellow of the International Communication Association. His work has been recognized with the Charles H. Woolbert Award, the Bernard J. Brommel Award, and the Mark L. Knapp Award from the National Communication Association, as well as the Distinguished Scholar Award from the Western States Communication Association and the Early Career Achievement Award from the International Association for Relationship Research. As an educator, he teaches courses on interpersonal communication, communication theory, nonverbal communication, and quantitative research methods. Professor Floyd received his undergraduate degree from Western Washington University, his masters degree from the University of Washington, and his PhD from the University of Arizona.

Part One: Communication in Principle
Chapter 1 Communication: A First Look
Chapter 2 Communication and Culture
Chapter 3 Perceiving Ourselves and Others
Chapter 4 How We Use Language
Chapter 5 Communicating Nonverbally
Chapter 6 Listening Effectively

Part Two: Communication in Context
Chapter 7 Communicating in Social and Professional Relationships
Chapter 8 Communicating in Intimate Relationships
Chapter 9 Communicating in Small Groups
Chapter 10 Decision Making and Leadership in Groups

Part Three: Communication in the Public Sphere
Chapter 11 Choosing, Developing, and Researching a Topic 
Chapter 12 Organizing and Finding Support for Your Speech
Chapter 13 Presenting a Speech Confidently and Competently
Chapter 14 Speaking Informatively
Chapter 15 Speaking Persuasively

Appendix: Workplace Communication and Interviewing

Create-Only Chapters
Chapter 16 Communicating in Organizations
Chapter 17 Communication and Media
Chapter 18 Communication and Health