The Innovation Systems Cycle

Dr. H. James Harrington is the International Quality Advisor for Ernst & Young and Chairman of the Board of Emergence Technology Ltd., a high tech software manufacturer and developer. He also serves on the Board of Directors of a number of national and international companies. Dr. Harrington is past Chairman and past President of the prestigious International Academy for Quality and of the American Society for Quality control. He is an "A" level member of ISO's T.C. 176 that wrote the ISO 9000 Quality System standards and T.C. 207 that wrote the ISO 14000 environmental standards. He is a member of the Board of Directors of the 14000 Environmental Management Foundation. Since joining Ernst & Young, Dr. Harrington has divided his time between working with executives to develop and implement performance improvement plans, and developing new approaches to performance improvement. As a member of the National office he has been directing his efforts to using new, creative approaches to keep Ernst & Young at the leading edge in the quality consulting field.

Chapter 1. Innovation—What is It? How Do you Do It? Who Does It?
Chapter 2. The Creative and Innovative Story
Chapter 3. Setting the Stage
Chapter 4. Overview of the 76 Most Used Innovation Tools, Methods, and Techniques
Chapter 5. Organizational and Operational Tools, Methods, and Techniques
Chapter 6. Evolutionary and Improvement Tools, Methods, and Techniques
Chapter 7. Creative Tools, Methods, and Techniques That Every Innovator Must Know
Chapter 8. Now the Honeymoon Is Over
Appendix A—Glossary
Appendix B—Innovation Maturity Online Survey
Appendix C—ISO 56002 International ISO Standard Summary
Index