Performance Measurement to improve Knowledge Reuse and Invention in New Product Development

The aim of this research is to identify novel functions and design principles for performance measurement that assist the user in better managing knowledge reuse and invention in New Product Development (NPD) environments.

Despite a rich body of performance measurement, knowledge management and NPD literature, there is a lack of understanding of how performance can be managed and measured in the NPD context explicitly focusing on knowledge reuse and invention. Performance measurement of knowledge is emerging as a possible mechanism to support improvement in highly-complex NPD environments.

The major contributions to knowledge of this research can be summarised as follows:
- Provision of comprehensive design principles for a performance measurement framework targeted at knowledge reuse and invention in NPD.
- Delivery of a well-structured reuse and invention measurement catalogue embedding a set of specific reuse and invention-focused measures.
- Using the knowledge asset structuring concept from Knowledge Management and integrating it with performance measurement principles. This is embodied in a novel Performance Measurement Infrastructure that applies measures directly to knowledge asset reuse and invention in NPD.
- Design principles for an enabling information technology solution for the above modules.
- A build and implementation methodology that embodies knowledge on how to build and implement reuse- and invention-oriented performance measurement functions.

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