An Evaluation Framework for Multimodal Interaction

Exhaustive and empirically validated, this taxonomy of qualitative aspects of multimodal interaction includes an evaluative questionnaire, a breakdown of factors influencing modality choice, models for comparing perceived and actual quality, and much more.

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This book presents (1) an exhaustive and empirically validated taxonomy of quality aspects of multimodal interaction as well as respective measurement methods, (2) a validated questionnaire specifically tailored to the evaluation of multimodal systems and covering most of the taxonomy's quality aspects, (3) insights on how the quality perceptions of multimodal systems relate to the quality perceptions of its individual components, (4) a set of empirically tested factors which influence modality choice, and (5) models regarding the relationship of the perceived quality of a modality and the actual usage of a modality.