The Handbook of Logistics and Distribution Management

Alan Rushton is a Director of Dialog Consultants, and was formerly the Director of Graduate Programmes at the Centre for Logistics and Supply Chain Management at Cranfield University. He is also a Chartered Fellow of the CILT (UK). Phil Croucher is Vice President-Supply Chain for Dalma Energy LLC, has an MSc in Logistics and Distribution Management from Cranfield University and is a Chartered Fellow of the CILT (UK). Dr Peter Baker is an independent consultant and lecturer, a Visiting Fellow at Cranfield University and a Chartered Fellow of CILT (UK).

Section - ONE: Concepts of logistics and distribution;


Chapter - 01: Introduction to logistics and distribution;
Chapter - 02: Integrated logistics and the supply chain;
Chapter - 03: Customer service and logistics;
Chapter - 04: Channels of distribution;
Chapter - 05: Key issues and challenges for logistics and the supply chain;


Section - TWO: Planning for logistics;


Chapter - 06: Planning framework for logistics;
Chapter - 07: Logistics processes;
Chapter - 08: Supply chain segmentation;
Chapter - 09: Logistics network planning;
Chapter - 10: Logistics management and organization;
Chapter - 11: Multichannel fulfilment;
Chapter - 12: Manufacturing logistics;


Section - THREE: Procurement and inventory decisions;


Chapter - 13: Basic inventory planning and management;
Chapter - 14: Inventory and the supply chain;
Chapter - 15: Procurement and supply;


Section - FOUR: Warehousing and storage;


Chapter - 16: Principles of warehousing;
Chapter - 17: Storage and handling systems (palletized);
Chapter - 18: Storage and handling systems (non-palletized);
Chapter - 19: Order picking and packing;
Chapter - 20: Receiving and dispatch;
Chapter - 21: Warehouse design;
Chapter - 22: Warehouse management and information;


Section - FIVE: Freight transport;


Chapter - 23: International logistics: modal choice;
Chapter - 24: Maritime transport;
Chapter - 25: Air transport;
Chapter - 26: Rail and intermodal transport;
Chapter - 27: Road freight transport: vehicle selection;
Chapter - 28: Road freight transport: vehicle costing;
Chapter - 29: Road freight transport: planning and resourcing;


Section - SIX: Operational management;


Chapter - 30: Cost and performance monitoring;
Chapter - 31: Benchmarking;
Chapter - 32: Information and communication technology in the supply chain;
Chapter - 33: Outsourcing: services and decision criteria;
Chapter - 34: Outsourcing: the selection process;
Chapter - 35: Outsourcing management;
Chapter - 36: Security and safety in distribution;
Chapter - 37: Logistics and the environment;
Chapter - 38: Humanitarian logistics