CTS Certified Technology Specialist Exam Guide, Second Edition

Brad Grimes (Boyds, MD) is Senior Writer/Editor for InfoComm International, an Adjunct Faculty member of InfoComm University, and the former Editor of Pro AV magazine. He has been writing about technology for more than 20 years, including positions covering IT for Ziff Davis, International Data Group, and Post Newsweek Tech Media (now 1105 Government Information Group). He continues to author articles and white papers on everything from video communications to cloud computing. His work has been recognized by the American Business Media, the American Society of Business Publication Editors, and the American Society of Magazine Editors. InfoComm International is the trade association representing the professional audiovisual and information communications industries worldwide. From offices around the world, InfoComm serves its members and the industry through: Education, including technical and business courses, in the classroom and online, resources, such as AV standards, thought pieces and market research, and through events, including local roundtables and international trade shows. Established in 1939, InfoComm has more than 5,000 members, including manufacturers, systems integrators, dealers and distributors, independent consultants, programmers, rental and staging companies, end-users and multimedia professionals from more than 80 countries.

PART I: The Certified Technology Specialist and the CTS Exam
Chapter 1: What Is a Certified Technology Specialist?
Chapter 2: The CTS Exam
PART II: Essentials of AV Technology
Chapter 3: Analog and Digital Signals
Chapter 4: Audio Systems
Chapter 5: Video Systems
Chapter 6: Networks
Chapter 7: Signal-Management Systems
Chapter 8: Control Systems
Chapter 9: Electrical Systems
Chapter 10: Radio Waves
PART III: Preparing for AV Solutions
Chapter 11: Gathering Customer Information
Chapter 12: Conducting a Site Survey
Chapter 13: Evaluating a Site Environment
Chapter 14: Maintaining Awareness of Changes to the Site Environment
Chapter 15: Developing a Functional AV Scope
PART IV: Designing and Building an AV Solution
Chapter 16: Designing an AV Solution
Chapter 17: Conducting a Vendor-Selection Process
Chapter 18: Performing AV Finance and Job-Costing Activities
Chapter 19: Building AV Solutions
Chapter 20: Managing an AV Project
PART V: After the AV Installation
Chapter 21: Operating an AV Solution
Chapter 22: Conducting Maintenance Activities
Chapter 23: Troubleshooting and Repairing AV Systems
PART VI The Business of Professional AV
Chapter 24: Managing AV Business Operations
Chapter 25: Marketing and Selling AV Solutions
Chapter 26: Managing AV Personnel
PART VII Appendixes
Appendix A: Future Trends in Professional AV
Appendix B: InfoComm Standards
Appendix C: AV Math
Glossary
Index