Hearing (eBook)

Front Cover 1
Protecting the Social Service Client: Legal and Structural Controls on Official Discretion 4
Copyright Page 5
Table of Contents 8
Foreword 14
Preface: The Need for a New Look 16
Part I. The Issues: Discretion and Due Process Protection 24
Chapter 1. Discretion in Social Services 26
THE LEGAL DIMENSION 26
SOURCES OF ADMINISTRATIVE DISCRETION 31
DISCRETION AND LEGALITY 47
Chapter 2. The Protection of Individual Rights: Legal Theory 50
CONSTITUTIONAL DOCTRINE: THE APPLICABILITY OF THE DUE PROCESS CLAUSE TO FAIR HEARINGS 52
JUDICIAL REVIEW: PROCEDURE AND SUBSTANCE 64
LEGAL RIGHTS AND DISCRETION 66
Chapter 3. The Protection of Individual Rights: Law in Action 70
CONSTRAINTS ON THE EXERCISE OF LEGAL RIGHTS 70
FAIR HEARING PROCEDURES IN ACTION 77
SUMMARY AND CONCLUSIONS 92
Part II: Legal and Structural Remedies 96
Chapter 4. Advocacy Resources and Other Client Assistance Programs 98
ADVOCACY RESOURCES 98
ALTERNATIVES TO ADVERSARY REPRESENTATION 110
SUMMARY 121
Chapter 5. Management Supervision and Quality Control: Information, Efficiency, and Privacy 124
DEFINING STANDARDS 126
THE INFORMATION-GATHERING PROBLEM 128
DATA-GATHERING ISSUES UNDER TITLE XX 133
Chapter 6. Structural Alternatives 140
RULES 140
THE ORGANIZATION OF SOCIAL SERVICES 151
SUMMARY 168
References 172