Corporate Portals Empowered with XML and Web Services (eBook)

Front Cover 1
Corporate Portals Empowered With XML and Web Services 4
Copyright Page 5
Contents 8
Foreword 12
Preface 16
Acknowledgments 20
Chapter 1. Corporate Portals: What, Why, and When? 22
1.1 What are corporate portals? 25
1.2 Why do you need a corporate portal? 40
1.3 When should you implement a corporate portal? 49
1.4 What have others done with portals? 52
1.5 What do you have to lose? 54
1.6 What can you gain? 55
1.7 Why have people procrastinated? 56
1.8 Q& A—A time to recap and reflect
Chapter 2. Types of Portals 62
2.1 “Public” versus corporate portals 66
2.2 Types of corporate portals 71
2.3 Partitioning a corporate portal 76
2.4 B2e portals 83
2.5 B2c portals 86
2.6 B2b Portals 90
2.7 Wireless portals 93
2.8 Q& A—A time to recap and reflect
Chapter 3. Architectures and Technologies 100
3.1 An overall architecture for corporate portals 104
3.2 Portal-facilitating techniques: Portlets, gadgets, and Web parts 110
3.3 A corporate portal relative to the rest of IT 117
3.4 Integrating data-center resources 122
3.5 Putting portals on a platform 128
3.6 Q& A—A time to recap and reflect
Chapter 4. Security, Scalability, and Speed 136
4.1 Trying to put locks on corporate portals 139
4.2 Capacity planning for a corporate portal 162
4.3 Factors that influence speed 165
4.4 Planning for scalability 168
4.5 Q& A—A time to recap and reflect
Chapter 5. Managing and Monitoring Corporate Portals 174
5.1 Content management 179
5.2 Keeping on top of usage patterns and statistics 186
5.3 Enhancing reliability, resilience, and availability 188
5.4 Mirrored portals 194
5.5 Managing and monitoring corporate portals 197
5.6 Q& A—A time t o recap and reflect
Chapter 6. Knowledge Management 204
6.I Enterprise resource planning 212
6.2 Contemporary knowledge management 219
6.3 Data collection for knowledge management 224
6.4 Data mining 228
6.5 Web mining 230
6.6 KM information dissemination and collaboration 232
6.7 Q& A—A time to recap and reflect
Chapter 7. Supply-Chain and Customer Relationship Management 236
7.I Supply-chain management using portals 241
7.2 Supplier relationship management via portals 248
7.3 Customer relationship management via portals 252
7.4 Synthesizing all of the portal-related applications 255
7.5 Other pertinent portal-related applications 260
7.6 Q& A—A time to recap and reflect
Chapter 8. Web Services 266
8.I The scoop on Web services 270
8.2 The role of XML 275
8.3 SOAP and WSDL 284
8.4 UDDl 288
8.5 Java or Microsoft .NET? 289
8.6 Q& A—A time to recap and reflect
Chapter 9. Living and Breathing Portals 294
9.I Laying the costs down for a corporate portal 297
9.2 Budgets and mandates 300
9.3 Taking the plunge 301
9.4 Q& A—A final chance to recap and reflect
Selected Glossary 306
Acronyms 314
Bibliography 320
Index 322
About the Author 334