Communication Works

Teri Kwal Gamble and Michael W. Gamble both have their doctoral degrees in communication from New York University. Teri is a full professor of communication at the College of New Rochelle, and Michael is a full professor of communication at New York Institute of Technology in Manhattan. Both are award-winning teachers and have conducted seminars and short courses for numerous business and professional organizations across the United Sates. They are co-authors of several books including Public Speaking in the Age of Diversity, Contacts, Literature Alive and Sales Scripts that Sell. In recent years they have been actively involved in teaching communication skills to sales and marketing representatives for a number of corporations. In addition to the basic communication course, Teri and Michael have a wide interest in communication studies and have developed and taught a variety of graduate and undergraduate courses including gender and communication, leadership and team building, conflict management and negotiation, public relations and public relations writing, organizational communication, communication theory, communication law and ethics, writing for organizations, legal communication and trail consulting, sales communication, and the communication consultant as entrepreneur. Teri and Michael live in New Jersey. Their children have grown up with this text. Twenty-five year old Matthew is now a Doctoral Candidate in Molecular and Cell Biology preparing a dissertation in the field of transcription, and nineteen-year old Lindsay is a Division I Scholar/Athlete playing Soccer for a Big East university while she is pursuing a degree in Marketing and Entrepreneurship.

PART 1: THE ESSENTIALS OF COMMUNICATIONChapter 1. Communication: The Starting Line Chapter 2. Communicating in a Culturally Diverse Society and World Chapter 3. Communication and the Self-Concept: Who Are You? Chapter 4. Communication and Perception: I Am More Than a Camera Chapter 5. Language and Meaning: Helping Minds Meet Chapter 6. Nonverbal Communication: Silent Language Speaks Chapter 7. Listening and Critical Thinking PART 2: INTERPERSONAL COMMUNICATIONChapter 8. Understanding Relationships Chapter 9. Person to Person: Relationships in Context Chapter 10. Interviewing: From Both Sides of the DeskPART 3: COMMUNICATING IN THE SMALL GROUPChapter 11. The Roles of the Group in Decision Making and Problem Solving Chapter 12. Group Networks, Membership, and Leadership Chapter 13. Handling Group Conflict: How to Disagree without Becoming Disagreeable PART 4: COMMUNICATING TO THE PUBLICChapter 14. The Speaker and The AudienceChapter 15. Developing Your SpeechChapter 16. Designing Your Speech Chapter 17. Delivering Your Speech Chapter 18. Informative Speaking Chapter 19. Persuasive Speaking Appendix: Mass Communication and Media Literacy