Managing Mobile Services – Technologies and Business Practices
John Wiley & Sons Ltd (Hersteller)
978-0-470-02146-0 (ISBN)
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Includes two case studies illustrating the challenges, technologies and solutions involved with real-world service management. This book gives telecommunications/data engineers, operators and service providers as well as students and academics an in-depth understanding of the issues involved in implementing and managing new value-added services.
Ulla Koivukoski: Nokia Networks & Telemanagement Forum, Finland Vilho Raisanen: Nokia Networks & Telemanagement Forum, Finland
About the editors. Contributors. Foreword. About the book. Organization. Interdependencies between chapters. Acknowledgements. Abbreviations. 1. Introduction (Ulla Koivukoski). 2. Business Evolution of Mobile Services (Sonja Hilavuo). 3. Focus Topic 1 - The Tune2Radio Service (Ulla Koivukoski). 4. Service Management (Elena Lialiamou, Pertti Pielismaa, and Mikko Ruhanen). 5. Standardization Related to Service Management (Margareta Bjorksten, Peter Dornbach, Frederick Hirsch, Valtteri Niemi, Pertti Pielismaa, Peeter Pruuden, and Vilho Raisanen). 6. Requirements and Characteristics of IP Services (Margareta Bjorksten, Gabor Marton, Zoltan Nemeth, Valtteri Niemi, and Vilho Raisanen). 7. Service Modelling (Margareta Bjorksten, Gabor Marton, Zoltan Nemeth, Valtteri Niemi, Pertti Pielismaa, Vilho Raisanen, and Mikko Ruhanen). 8. Focus Topic 2 - Service Control (Tuija Hurtta and Vilho Raisanen). 9. Trends For the Future (Margareta Bjorksten, Peter Dornbach, Sonja Hilavuo, Frederick Hirsch, Tuija Hurtta, Ulla Koivukoski, Elena Lialiamou, Gabor Marton, Zoltan Nemeth, Valtteri Niemi, Pertti Pielismaa, Peeter Pruuden, Vilho Raisanen, and Mikko Ruhanen). 10. Summary (Ulla Koivukoski and Vilho Raisanen). Appendix: Service Framework Team Roles. Index.
Erscheint lt. Verlag | 29.11.2005 |
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Verlagsort | Chichester |
Sprache | englisch |
Maße | 174 x 253 mm |
Gewicht | 612 g |
Themenwelt | Sozialwissenschaften ► Kommunikation / Medien ► Journalistik |
Wirtschaft | |
ISBN-10 | 0-470-02146-2 / 0470021462 |
ISBN-13 | 978-0-470-02146-0 / 9780470021460 |
Zustand | Neuware |
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