Working with Data in the Public Sector

Anne McIntyre-Lahner is CEO of Action 2 Outcomes and Adjunct Professor in the School of Public Policy at the University of Connecticut, USA. Ronald W. Schack is Managing Director of The Charter Oak Group, LLC, and Adjunct Professor in the School of Public Policy at the University of Connecticut, USA. He holds a doctoral degree in Political Science from the University of Connecticut.

Introduction PART I: The Nature of Data Fear 1. The Nature of Fear 2. Stages of Data Comfort 3. Fear Related to Capacity 4. Fear Related to Use PART II: Assessing Our Abilities and Anxieties About Data 5. A Fear Self-Assessment PART III: Addressing and Overcoming Data Fear: Taming the Fear Monster 6. A Fear-Fighting Toolbox 7, Analysis Doesn’t Have to Be Scary 8. Approaches To Reducing Fears Related to Use Part IV: Moving Beyond Individual Data Fear 9. Organizational Data Fear 10. Collaborative Data Fear 11. Creating and Sustaining a Data-Informed Culture 12. Data Fear and The Application of Evidence-Based and Promising Practices 13. Community Data Fear and Data Responsibility 14. Data Fear and DEIA (Diversity, Equity, Inclusion, and Accessibility) 15. The Promise and Perils of the Use of Artificial Intelligence in Data Analysis and Reporting 16. An Interview With The Authors