Staff Participation and Public Management Reform

FRANCESCO CERASE Professor, Department of Sociology, University of Naples Federico II, Italy JEAN MICHEL DENIS Assistant Professor, Marne La Vallée University, France ZUZANA DVORAKOVA Associate Professor, Department of Human Resource Management, University of Economics, Czech Republic YVES EMERY Professor, Public Management and Human Resources Department, Swiss Graduate School of Public Administration, Switzerland DAVID GIAUQUE Professor, Public Management Unit, Institute of Economics and Toursim, University of Applied Sciences, Austria GILLES JEANNOT Deputy Manager, Laboratoire Techniques, Territoires et Sociétés, Ecole nationale des ponts et chaussés, France RAINER KOCH Professor, Institute of Public Management, Helmut-Schmidt-University/University of the Federal Armed Forces Hamburg, Germany PETER LEISINK Professor, Utrecht School of Governance, University of Utrecht, The Netherlands RENATE MEYER Associate Professor, Department of Public Management, Vienna University of Economics and Business Administration, Austria MYRIAM PARYS Advisor, Cabinet of Minister Marino Keulen, Belgium RICHARD SHAW Senior Lecturer, School of Sociology and Social Policy, Massey University, New Zealand TRUI STEEN Assistant Professor, Department of Public Administration, University of Leiden, The Netherlands BRAM STEIJN Associate Professor, Department of Public Management, Erasmus University, The Netherlands JAMES THOMPSON Associate Professor, Graduate Program in PublicAdministration, University of Illinois, USA TURO VIRTANEN Professor, Department of Political Science, University of Helsinki, Finland GEOFFREY WHITE Professor, Department of Management, University of Greenwich, UK GERHARD HAMMERSCHMID Assistant Professor, Vienna University of Economics and Business Administration, Department of Public Management, Austria

List of Figures and Tables List of Contributors Preface PART I: INTRODUCTION The Contexts of Staff Participation and Public Management Reform Trajectories, Institutions and Stakeholders in Public Management Reform Staff Participation in the Public Services PART II: COUNTRY STUDIES Austria: The Dynamics of Public Management Reform and Staff Participation; G.Hammerschmid & R.Meyer Belgium: Staff Participation in the Copernic Reform; M.Parys & A.Hondeghem Britain: Staff Participation and Modernisation under 'New' Labour; D.Farnham, S.Horton & G.White The Czech Republic: Staff Participation and Modernization of Central State Administration; Z.Dvorakova Finland: Catchall Systems, Developing Practices; T.Virtanen France: From Direct to Indirect Participation to Where?; J-M.Denis & G.Jeannot Germany: Limited Reforms and Restricted Participation; D.Farnham & R.Koch Italy: The Case of the Revenue Agency; F.P.Cerese The Netherlands: Modernization, Participation and Strategic Choice; P.Leisink & B.Steijn New Zealand: Public Management Reform and the Partnership for Quality Agreement; R.Shaw Switzerland: Staff Participation in Government Agencies Undergoing Change; Y.Emery & D.Giauque The United States: Staff Participation in Administrative Reform 1993-2004; J.R.Thompson PART III: CONCLUSION Making Sense of Staff Participation within Public Management Reform Appendix A: Questionnaire for the Leuven Project Appendix B: An Analysis of the Range of Direct Participation Methods Used in 12 Civil Services Index