Building the E-Service Society

Winfried Lamersdorf is full professor and head of the Distributed Systems Group at the Informatics Department of Hamburg University, Germany. Volker Tschammer is head of the ECCO Competence Centre at Fraunhofer FOKUS in Berlin, Germany. Stéphane Amarger is Manager of the Sophia Antipolis Laboratory, Corporate, Technology Group, Hitachi Europe SAS in Valbonne, France.

E-Government Models and Processes.- Towards Key Business Process for E-Government.- An Intelligent Search Engine for Electronic Government Applications for the Resolutions of the United Nations Security Council.- Knowledge in E-Government.- E-Governance.- Democracy in the Electronic Government Era.- Usability Evaluation as Quality Assurance of E-Government Services.- Rethinking Trust and Confidence in European E-Government.- M-Commerce.- Exploring the Relationship Between Mobile Data Services Business Models and End-User Adoption.- Exploitation of Public and Private WiFi Coverage for New Business Models.- Supporting Salespersons Through Location Based Mobile Applications and Services.- Service Provisioning.- Application Service Provisioning as a Strategic Network.- Electronic Transmission of Prescriptions.- On Locations of Call Centres.- Purchase and Payment.- Fair Payment Protocols for E-Commerce.- SEMOPS: Paying with Mobile Personal Devices.- E-Business Architectures and Processes.- VM-Flow.- Evolution of Service Processes by Rule Based Transformation.- Service Composition Applied to E-Government.- Infrastructures and Marketplaces.- Identity-Enriched Session Management.- Virtual Communities for SMEs: A Cautionary Tale of an Electronic Marketplace.- Analysis of a Yield Management Model for on Demand Computing Centers.- Value Chain Management.- The Seven-Step Model for E-Grocery Fulfilment.- E-Business Governance: A Co-Evolutionary Approach to E-Business Strategy Formulation.- Inter-Organisational Collaborations Supported by E-Contracts.- E-Business Models.- Joint Development of Novel Business Models.- Drivers and Barriers for E-Business: Evolution Over Time and Comparison Between SMEs and Large Companies.- Perceived Usefulness and Ease-Of-Use Items in B2C Electronic Commerce.