Public Management and Governance

Tony Bovaird is Emeritus Professor of Public Management and Policy at the University of Birmingham and Chief Executive of Governance International. He has published widely in strategic management, public policy evaluation, and public services management. Elke Loeffler is Senior Lecturer and Director of Strategic Partnerships (CPRL) at the Open University and Director of Governance International. She has published widely in public governance, quality management in the public sector and user and community co-production of public services.

TABLE OF CONTENTS

Notes on contributors

Foreword

Part I From Public Management to Governance






Understanding public management and governance
Tony Bovaird and Elke Loeffler




The changing context of public policy: local, national and international trends
Tony Bovaird and Elke Loeffler



The changing role of public spending
Peter M. Jackson



Public sector reforms across OECD countries
Edwin Lau and Nick Manning



Public management and governance developments in non-OECD countries
George Larbi



Behavioural approaches to public management and governance
Janne Kalucza and Caroline Fischer

Part II Public Management




Strategic management and marketing in public service organizations
Tony Bovaird



Contracting and partnering for public services
Carsten Greve and Andrew Erridge



Conceptual revolutions in public financial management
Jim Chan and M.A. Zhiming



Human resource management in public service organisations
Adrian Ritz and Eva Knies



Public services and management in the digital age
Veiko Lember and Joep Crompvoets



Performance measurement and management in public sector organizations
Geert Bouckaert and Wouter van Dooren



Process and quality management in public service organizations
Kuno Schedler and Utz Helmuth



Regulatory inspection and public audit
Slobodan Tomic


Part III Public Governance




Public governance for public value
Elke Loeffler



Partnership working across public and private sectors
Tony Bovaird and Erik-Hans Klijn



Management at ‘arm’s length’: executive agencies and public bodies
Sandra van Thiel



Managing ‘wicked problems’ through complex adaptive governance networksChris Koliba and Joop Koppenjan



Innovation in public governance and management
Jacob Torfing




E-governance: concept, practice and ethics
Arman Behrooz and Albert Meijer



Understanding public leadership
Jean Hartley



Citizen engagement
Elke Loeffler and Steve Martin



Co-production of public services and outcomes
Elke Loeffler



Managing risk and resilience in the public domain
Tony Bovaird and Elke Loeffler




Transparency in government
Alisdair Roberts



Changing equalities: politics, policies and practice
Rachel Ashworth



Ethical considerations in the public sector: What is acceptable behaviour?
Howard Davis, Suzanne Piotrowski and Lois Warner



Evidence-informed policy and practiceAnnette Boaz and Sandra Nutley
Part IV … and finally




Public management and governance: the future?
Tony Bovaird and Elke Loeffler

Index