The Oxford Handbook of Governance and Public Management for Social Policy

Professor Karen Baehler's teaching and research focuses on the craft of policy analysis and the intersection between public policy and public administration, with applications to the social and environmental policy sectors. She currently leads a research team examining equity issues associated with replacement of lead water pipes. Prof. Baehler is co-author of Adding Value to Policy Analysis and Advice (University of New South Wales Press, 2010), which presents an innovative, systems-based approach to policy analysis. Her other publications include three books, 15 refereed journal articles, and seven book chapters. Recent work has been published in Social Service Review, Perspectives on Public Management and Governance, Environmental Policy and Governance, Ecology and Society, and Journal of Comparative Policy Analysis. Professor Baehler has over 20 years' experience teaching courses in policy analysis and the policy process at the doctoral, masters, executive-training, and undergraduate levels in the U.S., Australia, and New Zealand. Prior to joining American University, she served on the faculties of the School of Government, Victoria University of Wellington, Wellington, New Zealand, and the Australia and New Zealand School of Government (ANZSOG), Melbourne, Australia. Her professional experience includes ten years in Washington, D.C. think tanks. Prof. Baehler holds a Ph.D. in Policy Sciences from the University of Maryland (1999).

Senior Editor: Karen J. Baehler, American University, USA
Senior Advisor: Jeffrey Straussman, University at Albany, USA
Series Editors: Douglas Besharov, University of Maryland, USA, and
Neil Gilbert, University of California Berkeley, USA

Co-Editors:
Camila Arza, Interdisciplinary Centre for the Study of Public Policy (CIEPP) and National Scientific and Technical Research Council, Argentina
Merike Blofield, GIGA Institute for Latin American Studies and University of Hamberg, Germany
Jonathan Boston, Victoria University of Wellington, New Zealand
Ewan Ferlie, King's College London, United Kingdom
Fernando Filgueira, School of Social Sciences, University of the Republic, Uruguay
Andrea Hetling, Rutgers University, USA
Yijia Jing, Fudan University, China
Rachel Laforest, Queen's University, Canada
T.J. Lah, Yonsei University, Republic of Korea
Edoardo Ongaro, Open University, United Kingdom
Viviene Taylor, University of Cape Town and National Planning Commission, South Africa

Introduction

Chapter 1. Introduction to the Handbook (Karen Baehler, senior editor)


Section I
AFRICA

Chapter 2. Section Overview. Colonial and Post-Colonial Influences in Africa's Social Policy Trajectory (Viviene Taylor, section editor)

Historical Evolution and Social Trends

Chapter 3. The Policy Challenges of Africa's Changing Demography and Social Structures (Chance Chagunda, University of Cape Town)

Chapter 4. Diversity and Transformative Policy Within South African Higher Learning Institutions (Alvina M. Kubeka, University of Cape Town)

Institutions, Organizations, and Operations

Chapter 5. Governmental and Non-Governmental Responses to Vulnerable Children in Mozambique and Guinea-Bissau (Tomoko Shibuya, United Nations International Children's Emergency Fund - UNICEF)

Chapter 6. Youth Participation in Social Policy and Governance in Africa (Tessa Dooms, South African National Planning Commission, and Pearl Pillay, Youth Lab)

Chapter 7. Administering Social Protection in Post-Conflict Uganda (Julius Okello and Viviene Taylor, University of Cape Town)

Finance

Chapter 8. Financing and Reframing Universal Social Protection in Africa (Brenton van Vrede, Chief Director, Government of South Africa - writing in his personal capacity)

Innovation and Evaluation

Chapter 9. New Approaches to Youth Justice in South Africa (Thulane Gxubane, University of Cape Town)

Chapter 10. Transforming Social Protection in South Africa (Viviene Taylor, University of Cape Town)

Chapter 11. Evaluation Trends and Innovation in Africa (Jean D.Triegaardt, University of Johannesburg)


Section II
ASIA

Chapter 12. Section Overview (Yijia Jing and T.J. Lah, section editors)

Historical Evolution and Social Trends

Chapter 13. Welfare State Administration and the East Asian Welfare Regime, by Christian Aspalter, United International College

Chapter 14. Ageing Asia and Implications for Social Security Programs, by Joelle H. Fong, National University of Singapore; and Thomas Klassen, York University

Chapter 15. The Developmental State, Export-oriented Industrialization, and South Korea's Social Security System, by Jae-jin Yang, Yonsei University

Institutions, Organizations, and Operations

Chapter 16. Changing Welfare Mix and Discretion Mix in Social Services in South Korea, by Young Jun Choi and Hye-jin Choi, Yonsei University

Chapter 17. Corruption, Transparency, and Public Trust in Social Provisions, by Sony Pellissery and Partha Bopaiah, National Law School of India University

Finance

Chapter 18. Fiscal and Administrative Decentralization and Social Policy in Asia and China, by Ping Zhang, Fudan University

Chapter 19. Nonprofit and Government Partnerships in Public Service Delivery in South Korea, by Hee Soun Jang, University of North Texas; and Jung Wook Kim, Incheon Development Institute

Innovation and Evaluation

Chapter 20. Performance Measurement and Social Policies in China, by Jie Gao, National University of Singapore

Chapter 21. Citizen Participation in China, by Xiang Gao, Zhejiang University; and Jessica Teets, Middlebury College

Section III
AUSTRALASIA

Chapter 22. Section Overview. The Story of Social Policy Design and Delivery from Down Under (Jonathan Boston, section editor)

Historical Evolution and Social Trends

Chapter 23. From Social Protection to Social Investment (Michael Mintrom, Australia New Zealand School of Government (ANZSOG); and Jonathan Boston, Victoria University of Wellington)

Chapter 24. A Comparative History of Social Provision for Indigenous Australians and M?ori (Catherine Althaus, University of Melbourne and ANZSOG; and Kim Workman, Victoria University of Wellington)

Chapter 25. Past, Current, and Future Social Transformation in Pacific Island Countries (Naren Prasad, ILO - Geneva)

Institutions, Organizations, and Operations

Chapter 26. Child Support in Australia and New Zealand (Michael Fletcher, Auckland University of Technology; and Kay Cook, Swinburne University of Technology)

Chapter 27. Social Services Fragmentation (Elizabeth Eppel and Barbara Allen, Victoria University of Wellington)

Chapter 28. Co-production (Michael Macauley, Victoria University of Wellington)

Finance

Chapter 29. Financing and Delivering Australia's New National Disability Insurance Scheme (Gemma Carey and Helen Dickinson, University of New South Wales; Michael Fletcher, Auckland University of Technology; and Daniel Reeders, Australian National University)

Chapter 30. Financing and Delivering New Zealand's Accident Compensation Scheme (Sir Geoffrey Palmer, former Prime Minister, Law Commissioner, Law Professor at Victoria University of Wellington)

Innovation and Evaluation

Chapter 31. Results Targets in New Zealand (Amanda Wolf, VUW)

Chapter 32. Improving Social Outcomes Through Behavioral Insights (Lee McCauley, the Behavioral Insights Team - public-private partnership with UK Cabinet, Wellington branch)

Chapter 33. The Promise and Challenge of Social Innovation and Social Enterprise in Australasia (Barbara Allen, VUW; Alex Hannant, ?kina; Brad Jackson, Lochlan Morrissey, and Anne Tiernan, Griffith University)


Section IV
CANADA and the UNITED STATES

Chapter 34. Section Overview. Shared Directions and Diverging Pathways in Social Policy Administration in the USA and Canada (Andrea Hetling and Rachel Laforest, section editors)

Historical Evolution and Social Trends

Chapter 35. Social Policy Administration in the Canadian Federation (Peter Graefe, McMaster University)

Chapter 36. Social Policy Administration in the USA (Karen Baehler, American University, and Stephanie Holcomb, Rutgers University)

Institutions, Organizations, and Operations

Chapter 37. Managing Social Welfare Policy (Kenneth J. Meier, American University and Cardiff University, and Austin M. McCrea, American University)

Chapter 38. Canada's Jagged Record on Social Policy Collaboration between Government and the Voluntary Sector (Karine Levasseur, University of Manitoba)

Chapter 39. Street-level Organizational Theory (Matthew Spitzmueller, Syracuse University)

Finance

Chapter 40. Contracting for Social Programs (Jocelyn Johnston and Barbara Romzek, American University)

Chapter 41. The Financialization of the Welfare State and Co-creating Value for Public Services (Rachel Laforest, Queen's University)

Innovation and Evaluation

Chapter 42. Enabling Social Policy Innovation (Stephanie Moulton, Ohio State University, Jodi Sandfort, University of Minnesota, and Weston Merrick)

Chapter 43. The Whys and Hows of Impact Measurement Standards (Kate Ruff, Carleton University)

Chapter 44. Frontline Workers and the Creation of Administrative Data (Andrea Hetling, Rutgers University, and Correne Saunders, Abt Associates)


Section V
EUROPE

Chapter 45. Section Overview (Ewan Ferlie and Edoardo Ongaro, section editors)

Historical Evolution and Social Trends

Chapter 46. From