Affective-Discursive Practice in Online Medical Consultations in China (eBook)

This book provides readers with the latest research on the affective aspect of online interactions between doctors and e-patients in the context of China from a poststructuralist discourse analysis perspective. At the heart of this book is the presentation of four chapters which address (1) indirect negative emotional acts by e-patients and empathic acts by doctors (constituting 'affective practice'), (2) the interactional discursive features involved in the affective practice, (3) discursive positions of e-patients and doctors within the affective practice context, and (4) power relations that are reflected in the positionings. This book sheds light on the importance of examining the affective facet of medical consultation, when it comes to identifying non-traditional positions and power relations in doctor-patient communication. It also provides the implication that e-healthcare platforms, especially those with an e-commercialized model for healthcare services, have potential to produce a type of neo-liberal discourse-the e-commercialized medical consultation discourse-in which patients and caregivers, who are acknowledged as the less powerful group in the traditional healthcare activities, are empowered and privileged.

Yu ZHANG got her PhD degree from the Department of English at Hong Kong Baptist University in 2020. For her PhD degree, she studied discourse analysis in the context of online health communication. She currently holds a teaching position in the School of Foreign Studies at Beijing Information Science and Technology University. Her work has been published as articles in academic journals such as Health Communication, Applied Linguistics Review, Discourse and Communication, Chinese Journal of Communication, Communication & Medicine, and Journal of Foreign Languages ('???'). Her major research interest is discourse studies in the context of health communication.

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This book provides readers with the latest research on the affective aspect of online interactions between doctors and e-patients in the context of China from a poststructuralist discourse analysis perspective. At the heart of this book is the presentation of four chapters which address (1) indirect negative emotional acts by e-patients and empathic acts by doctors (constituting "e;affective practice"e;), (2) the interactional discursive features involved in the affective practice, (3) discursive positions of e-patients and doctors within the affective practice context, and (4) power relations that are reflected in the positionings. This book sheds light on the importance of examining the affective facet of medical consultation, when it comes to identifying non-traditional positions and power relations in doctor-patient communication. It also provides the implication that e-healthcare platforms, especially those with an e-commercialized model for healthcare services, have potential to produce a type of neo-liberal discourse-the e-commercialized medical consultation discourse-in which patients and caregivers, who are acknowledged as the less powerful group in the traditional healthcare activities, are empowered and privileged.