Effective Small Group and Team Communication (with InfoTrac)

1. Teamwork and its Advantages: The Potential to Satisfy Both Human and Organizational Needs.
2. Teamwork and Communication: Verbal and Nonverbal Speaking, Listening, and Responding.
3. Teamwork and the Need for Diversity: Personal, Cultural, and Organizational Differences.
4. Establishing a Team Identity: Who We Are and What We Do.
5. Team Cognitive Processes: Creativity, Criterial Development, and Critical Thinking.
6. Team Decision Making and Problem Solving: Types and Procedure.
7. Teamwork and Leadership: Theories and Their Applications in a Team Environment.
8. Effective Team Meetings: Face to Face and Virtual Meeting Processes and Practices.
9. Obstacles and Challenges to Teamwork: Human and Situational Problems.
10. Managing Team Conflict: Causes and Effects Both Positive and Negative.
11. Team Outcomes: Oral Presentations and Written Reports and Proposals.
12. Team Assessment and Evaluation: Members, Processes, Skills, Relationships, and Ethical Considerations.
Appendix A: Inventory of Team Member Characteristics.
Appendix B: Transcript of a Virtual Meeting.
Appendix C: Chat Session: Group Decision Making.
Appendix D: Personal Report of Communication Apprehension (PRCA-24).