How Should A Government Be? (eBook)

Accessible and engaging

A fascinating book. Professor Prabhu goes to the heart of some of the most difficult issues facing modern governments. In an entertaining style he describes the challenges posed by transformational technology and the new ways of doing business which are emerging. The implications for our traditional institutions may be profound. Required reading for anyone concerned by the way that public life is changing

Everybody has heard about businesses being digitally disrupted, but what about governments? In this urgently needed book, Professor Jaideep Prabhu explains how governments can get smarter, rather than smaller (or bigger), and deliver for their citizens the improvements in services, nimbler regulations and better economic policies made possible by digital technology.

In a world where everything about government can seem political, one thing still unites us: the desire for competence in our governments. Prabhu's inspiring and insightful book shows how public servants - the most apolitical part of government - can powerfully harness new tools such as digital technologies and new ways of organising to accelerate positive change across national, regional, and local government. It also makes the important case for more talented young people to seize public service as a way to make change happen at scale. This focus on apolitical competence can also help solve our political division. A government that competently delivers for the people it serves earns their trust, and trust in government - the second most urgent vaccine in the world - is a vaccine against populism and polarization.

The practical roadmap and numerous cases in this book find the beat of the new customer-led world order - where velocity, synergy, empathy and involvement come standard. The future will be about doing more with less, and here we see how.

This reader came away inspired ... I put down this book more cheerful about the prospects for democratic government than I was when I picked it up. During these dark days, that is more than enough reason to read

Governments around the world today face immense pressures to do more for their people and do so faster, better and cheaper. This book takes a fresh look at the challenge from the perspective of two important levers of state power now available to public servants everywhere: new technologies and new ways of organising. Drawing on recent cases from around the world of what works and what doesn't, Prabhu offers us a compelling case for how to reinvent the state in the twenty-first century. This is an entertaining and vital book for those who work for or care about their governments.

In this interesting and important book, Jaideep Prabhu not only examines the new levers of state power that public servants can use to improve government work, but also the role of citizens in bringing about such change. His ideas on how citizens can engage in public life, not only from the outside, but also from within governments, are timely and imperative