Organizational Communication

Foundations for Collaboration

Alan Jay Zaremba (Autor)

Buch | Softcover

277 Seiten

2021 | 4th Revised edition
Kendall/Hunt Publishing Co ,U.S. (Verlag)
978-1-7924-5032-7 (ISBN)

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Presents the theories of organisational communication and the practical applications of them. The book examines how culture, networks, ethics, new technology, information management, individual communication skill sets, and power are relevant to organisational communication and organisational communicators.

Organizational Communication: Foundations for Collaboration presents the theories of organizational communication and the practical applications of them. It examines how culture, networks, ethics, new technology, information management, individual communication skill sets, and power are relevant to organizational communication and organizational communicators. The NEW fourth edition of Organizational Communication engages readers through:

introductory cases at the beginning of each chapter that act as a starting point for lectures or discussions about that chapter's content.
Questions of Ethics vignettes that analyze an ethical consideration segment that relates to the chapter's content.
interviews with different practitioners who comment on aspects of organizational communication. These segments intend to complement the theories and perspectives of scholars found in the text.
additional case studies at the conclusion of each chapter intended for group examination. These group cases help demonstrate how organizational teams function when confronted with problems that require collaboration and decision making.
contemporary references, including references to COVID and the communication challenges for organizations during the pandemic.

PART 1 FOUNDATIONS
CHAPTER 1 Organizational Communication: An Introduction
Communication and Organizational Success
Foundational Principles
Defining Terms
Communication Is a Nonlinear Phenomenon
Communication Can Be Intentional or Unintentional
Communication Can Be Verbal or Nonverbal
Sending a Message is Not Synonymous with Communicating
Communication Is Irreversible
Key Factors: Networks, Culture, Competencies, and Power
Text FeaturesCHAPTER 2 Management Theory and Organizational Communication

Theories
Symbiotic Theory: What Is Symbiosis and Symbiotic Theory?
Classical Theory
The Hawthorne Studies
Human Relations and Human Resources TheoriesCHAPTER 3 Theoretical Foundations: Systems, Culture, and Power

Systems Theory
Learning Organizations
Cultural Theory
Critical Theory
Applying Symbiotic TheoryCHAPTER 4 Ethics and Organizational Communication

Examining Ethics
Ethical Decisions and Organizational Communication
Is Honesty Overrated?
The Normalization of Deviance
Moral Conflict
Strategic Ambiguity
Assessing Attitudes toward Ethical Communication
Making Ethical Decisions
Professional Ethics—Codes of ConductPART 2 COMMUNICATION IN A COMPLEX SYSTEM

CHAPTER 5 Managing Information
Information and Organizations
Selecting Media Options
Social Media
Knowledge Management
Human Needs: The Human Moment
Information Needs and Selecting Media: A RecapCHAPTER 6 Communication Networks

What Are Communication Networks?
Types of Communication Networks
Downward NetworksCHAPTER 7 Culture, Climate, and Organizational Communication

Climate and Culture
Culture, Communication, and Assimilation
The Seeds of Culture: Embedding and Transmitting CultureCHAPTER 8 Meetings and Teams: Conflicts and Interventions

The Phenomenon of Meetings
Primary and Secondary Tension
Counterproductive Group Tendencies
Interventions
Making Interventions Work
Team ReportsPART 3 GLOBALIZATION; CRISES, AND ASSESSMENT

CHAPTER 9 Intercultural Communication and the Organization
Why Study Intercultural Communication in the Organization?
What Do We Mean by Culture?
Intercultural Communication in Organizational Contexts
Barriers to Effective Intercultural Communication
Approaches to Multinational Expansion
The Hofstede Studies
Overcoming BarriersCHAPTER 10 Crisis Communication

Organizations and Crisis Communication
Myths about Crisis Communication
Key Crisis Communication Terms
Theoretical Applications
Image Repair Approaches
Planning for Crises
Recurring Counsel for Crisis CommunicatorsCHAPTER 11 Assessing Organizational Communication Quality

What Is a Communication Audit?
Audit Qualities and Components
Methods for Conducting Audits
Reporting ResultsREFERENCES

Erscheint lt. Verlag	28.2.2021
Verlagsort	Iowa
Sprache	englisch
Themenwelt	Sozialwissenschaften ► Kommunikation / Medien ► Kommunikationswissenschaft
Themenwelt	Wirtschaft ► Betriebswirtschaft / Management
ISBN-10	1-7924-5032-X / 179245032X
ISBN-13	978-1-7924-5032-7 / 9781792450327
Zustand	Neuware