Technological Progress, Inequality and Entrepreneurship (eBook)

Acknowledgments 6
Contents 7
List of Contributors 8
List of Figures 10
List of Tables 12
Technological Progress, Inequality and Entrepreneurship: From Consumer Division to Human Centricity 14
1 Introduction 14
2 Entrepreneurship and Technology Progress 16
3 Practical Implications 18
4 Contributions to Theory 18
5 Conclusion 19
References 20
Transformative Changes and Developments of the Coworking Model: A Narrative Review 21
1 Introduction 21
2 Towards Collaborative Use of Workspace 23
2.1 Human Need for Community 23
3 The Development of the Coworking Model 26
3.1 From Co-workplace and Co-working to Coworking 26
3.2 The Rise of Temporary Workspace Design 27
3.3 Understanding Increased Popularization 29
3.4 Evolving Trends of the Coworking Model 31
4 Concluding Remarks 32
References 33
The Role of ICT in Involving the Tourist and in Sustainability of Tourism Destinations 40
1 Introduction 41
2 Management of Tourism Destination and ICT 42
2.1 The Role of ICT in the Tourism Destination Management 44
2.2 The Influence of ICT in Tourism Experience 45
2.3 The Potentialities of ICT to Customizing the Tourist Experience 48
2.4 The Research Questions 49
3 Methodology 49
4 Data Analysis and Research Results 50
4.1 Respondents´ Profile 50
4.2 Importance of ICT for the Tourism Experience Associated to a Travel 50
5 Conclusions/Results 53
References 55
Technology-Based Tourism Businesses: Extracting Actionable Knowledge and Insights from Social Networks 57
1 Introduction 58
2 Literature Review 59
2.1 Digital Tourism and New Business Models Using Technology 59
2.2 User Generated Content (UGC) on Social Media in the Tourism Industry 60
3 Research Questions 62
4 Methodology 62
5 Analysis of Results 64
5.1 Technology Used in Digital Tourism 66
5.1.1 Mobile Integration (Mobile-Friendly Ecosystem) 66
5.1.2 AI (Artificial Intelligence) and Chatbots 66
5.1.3 Integration of the IoT 67
5.1.4 Virtual Reality (VR) 67
5.1.5 Virtual Personal Assistant 67
5.1.6 Augmented Reality (AR) 68
5.1.7 Robots 68
5.1.8 Block-Chain 68
5.1.9 Location-Based Technologies 68
5.1.10 Voice Technology and Apps 69
5.2 Technology-Based Business Models in the Tourism Sector 69
5.2.1 Focus on Data 69
5.2.2 Digital Reputation Management 69
5.2.3 Algorithm Use 70
5.2.4 Big Data 70
5.2.5 Personalization 70
5.2.6 Online Booking Platforms 70
5.2.7 Post-Trip: Sharing Is Living 71
6 Conclusions 71
References 72
Digital Accessibility on Institutional Websites of Portuguese Tourism 76
1 Introduction 77
2 The User with Special Needs 78
3 Motivations, Accessibility and Destinations 79
4 Accessibility on the Internet: The Main Guidelines and European Legislation 80
5 The Case of Portugal 81
6 The AccessMonitor Automatic Validator 83
7 The Digital Accessibility of the Analysed Websites 86
8 Quantitative Analysis 87
9 Qualitative Analysis 89
10 Final Reflections 93
References 94
The Ethical Assumptions in Higher Education 95
1 Introduction 96
2 Ethical Assumptions 97
3 Methodology 99
4 Results and Discussion 101
4.1 Enabling the Environment: Creating an Atmosphere of Openness 101
4.2 Group Formation Under Different Strategies 104
4.3 Collaborative Learning 109
5 Conclusions 111
References 111
Geotourism in Latin America and Caribbean UNESCO Global Geoparks: Contribution for Sustainable Development Goals 114
1 Introduction 115
2 UNESCO Global Geoparks and Their Framework in Latin America and Caribbean 116
3 United Nations Agenda 2030 for Sustainable Development and Geotourism 120
4 Methodology Proceedings 123
5 Results 124
6 Discussion and Conclusions 127
References 127
Social Innovation in Refugee Support: Investigating Prerequisites Towards a Conceptual Framework 129
1 Introduction 130
2 Theoretical Background 130
2.1 Social Entrepreneurship and Social Innovation 132
2.2 Background of the Case Study Organisation 135
3 Research Design 135
3.1 Data Collection 136
3.2 Data Analysis 136
3.3 Findings 137
4 Discussion 140
5 Concluding Remarks 141
References 142