Harnessing the Potential of Digital Post-Millennials in the Future Workplace (eBook)

Acknowledgements 6
Contents 8
Surfing the Digital Tsunami 12
1 The Digital Environment 19
Introduction 19
Attractors, Systems of Organization and Transaction Costs 21
Futures Analyses 22
Changes in the Conditions of Change 23
Evolutions in the Digital Environment 25
Demographics and Age Inflation 25
Biotechnology and the Quantified Self 26
Additive Manufacturing and Artificial Intelligence 28
Energy and the Learning Curve 29
Knowledge Creation, Social Computing and the Collaborative Commons 30
Summary of Major Changes 31
Where Are We Today? 32
Internet Access and the Digital Divide 33
Teens as Digital Natives and the Rise of Social Media 35
Conclusion 38
References 39
2 Generational Theory and Cohort Analysis 43
Introduction 43
Generational Theory 44
Strauss–Howe Generational Theory 44
Holly Agati 46
Morris Massey 47
Cohort Analyses 48
Michael Adams 48
Other Measures of Cohort Changes 50
Current Generations 51
Cohort Definitions 51
Integrated Summary 54
Boomers 54
Generation X/13ers 54
Millennials/Generation Y 56
Generation Z/Homelanders/Post-Millennials/IGen/Gen We/Gen Me/Founders/Gen C 58
Conclusion 59
References 60
3 Education and Learning 62
Introduction 62
21st Century Skills 63
Shifting K-12 Pedagogy 66
Technology and the Digital Classroom 68
Tertiary Education 72
Life-Long Learning 76
Conclusion 77
References 77
Here Come the Transformers 82
4 Cognitive Capacities and Competencies 86
Introduction 86
Multitasking as Lifestyle 87
21st Century Competencies 90
Communication and Collaboration 90
Critical Thinking and Problem Solving 93
Cognitive Load Management 93
Adaptability and Dealing with Ambiguity 94
Creativity and Innovation 94
Cross-Cultural Competency and Cultural Intelligence 94
Digital and Media Literacy 95
Conclusion 95
References 97
5 Identity and Social Skills 101
Introduction 101
Social Construction 102
Continuity and Change: Millennial and Post-Millennial Identity 105
Parenting 105
Social Media and Social Skills 107
Diversity 109
Migration and Multiculturalism 111
Collaboration and Teamwork 113
Global Citizenship and Civil Engagement 114
The Dark Side of Social Attitudes: Trolls, Cyberbullying and Sextortion 116
Conclusion 118
References 120
6 Work and Life Goals 124
Introduction 124
Post-Millennials Coming of Age 125
Education 125
Major Life Decisions 127
Financial Status 128
Work Experience and Job Vacancies 131
Weisure Time 133
Social Justice and Workplace Fairness 134
Conclusion 135
References 136
Mirrors and Chameleons 139
7 Post-Millennials in The Workplace 143
Introduction 143
The Clash of Generations (and the Remaking of the World Business Order) 144
Organizational Structures 144
The Career Employment Model 145
Organizational Culture 146
Technology and Social Media 148
Teams and Collaboration 149
Responsible Autonomy 151
Information Control, the “Truth” and Challenges to Authority 152
Organizational Loyalty and Advancement 155
Supervision and Mentoring 156
Conclusion 157
References 158
8 Harnessing the Potential of Digital Post-Millennials 161
Introduction 161
Organizational Effectiveness 162
Quinn’s Competing Values Framework 162
Leading the Organization and Leading People 163
Accommodating Adaptability 165
Counterbalancing Control 167
Investing in Human Capital 169
Maintaining Productivity 171
Integrative Culture 172
References 175
9 Surf’s Up 176
Reference 179