Communication in a Changing World: An Introduction to Theory and Practice with Free Student CD-ROM and PowerWeb

PART ONE: Foundations of CommunicationChapter 1. Understanding the Process of CommunicationWhy Study Communication?Defining CommunicationCommunication as a DisciplineBasic Elements in the Communication ProcessDynamic Characteristics of the Communication ProcessGuiding Principles for CommunicatorsResources for Review and Skill BuildingChapter 2. Constructing the Self through CommunicationDeveloping the Self through CommunicationCommunication and IdentityEnhancing Self-Awareness through Interaction with OthersCommunicating an Authentic SelfResources for Review and Skill BuildingChapter 3. Perceiving and Communicating with OthersFactors that Influence PerceptionSteps in the Process of Forming PerceptionsPerception and Responsible CommunicationResources for Review and Skill BuildingChapter 4. Listening and Responding to OthersHearing and ListeningThe Listening ProcessActive and Passive ListeningObstacles to Effective ListeningBecoming a Responsible and Effective ListenerResources for Review and Skill BuildingChapter 5. Understanding and Shaping the World through CommunicationVerbal Communication and MeaningUnderstanding the Meanings of WordsCommunicating Culture through LanguageEthical Challenges in Verbal CommunicationUsing Language ResponsiblyResources for Review and Skill BuildingChapter 6. Appreciating and Using Nonverbal CommunicationBasic Characteristics of Nonverbal CommunicationFunctions of Nonverbal CommunicationTypes of Nonverbal CommunicationUsing Nonverbal Communication Effectively and ResponsiblyResources for Review and Skill BuildingPART TWO: Communication in ContextChapter 7. Communicating in Interpersonal RelationshipsBasic Characteristics of Interpersonal CommunicationIntimacy, Interpersonal Relationships, and CommunicationInterpersonal AttractionCommunication and Relationship DevelopmentMaintaining Ongoing Intimacy through Appropriate Self-DisclosureResources for Review and Skill BuildingChapter 8. Building Common Ground in Interpersonal RelationshipsThe Value of ConflictSources of ConflictWays of Handling ConflictBuilding Common Ground with Responsible CommunicationResources for Review and Skill BuildingChapter 9: Communicating in GroupsSmall Groups are Essential in Our SocietyThe Rewards and Costs of Group Decision MakingNorms and Roles Are Established Through Group CommunicationUsing the Problem-Solving Agenda to Make Effective DecisionsBecoming an Effective and Responsible Leader Resources for Review and Skill BuildingChapter 10: Exploring Mediated CommunicationDefining Media and Mass CommunicationThe Coevolution of Media and AudiencesMedia Functions and EffectsUsing Media Responsibly Resources for Review and Skill BuildingPART THREE: Public CommunicationChapter 11: Planning and Preparing to SpeakSelecting a TopicFocusing Your Speech TopicAnalyze the SituationGathering Materials for Your SpeechPlanning a Responsible PresentationResources for Review and Skill BuildingChapter 12: Organizing and Outlining Public PresentationsThe Overall Structure of Your SpeechWays of Organizing the Body of the SpeechDeveloping and Supporting the of Main Ideas of Your SpeechStarting Your Speech with an Effective IntroductionFinishing Your Speech with an Effective ConclusionOutlining Your SpeechResources for Review and Skill BuildingChapter 13: Delivering Confident PresentationsManaging the Fear of SpeakingTypes of DeliverySelecting the Words for Your SpeechAspects of DeliveryDelivering a Responsible PresentationResources for Review and Skill BuildingChapter 14: Speaking to Inform and InspireCrafting a Credible PresentationTypes of Informative SpeechesSpeaking at Special OccasionsThe Responsible Person Speaking WellResources for Review and Skill BuildingChapter 15: Speaking to PersuadeThe Informative-Persuasive ContinuumTypes of Persuasive SpeechesBuilding Persuasive ArgumentsPutting it All TogetherRecognizing and Practicing Ethical Persuasion Resources for Review and Skill BuildingAppendix: A Brief Guide to InterviewingConducting an Effective Informational InterviewParticipating in a Selection Interview