Communicating Matters Video & Book

This instructional training program helps you teach others how to better communicate with consumers who use AAC. It presents common issues and practical suggestions and is based on extensive input from experienced AAC users and personal attendants. The video shows the impact of effective and ineffective communication by reenacting real-life situations that AAC consumers face every day--such as making phone calls or getting dressed. You'll also get questions to lead group participants toward improved communications with AAC consumers, activities to put them in an AAC consumer's position, and photocopiable handouts to reinforce the strategies discussed. Encourage quality service by increasing professionals' sensitivity to the obstacles faced by AAC consumers!