Communicating Across Cultures, Second Edition (eBook)

Stella Ting-Toomey, PhD, is Professor of Human Communication Studies at California State University, Fullerton (CSUF). Her teaching passions include intercultural communication theory and training and interpersonal conflict management. She is the author or editor of 17 scholarly books, two instructional manuals, two interactive student resource guides, and more than 120 articles and chapters. Dr. Ting-Toomey has delivered major keynote speeches on mindful intercultural communication in the United States and internationally. She has also conducted a variety of intercultural conflict competence training workshops for corporations and nonprofit institutes. She is a recipient of the CSU Wang Family Excellence Award and the CSUF Outstanding Professor Award. Dr. Ting-Toomey’s sojourning and immigrant experiences--as an international student departing from Hong Kong and arriving at Iowa City, and from Iowa City to Seattle, and then from Seattle onward to New Brunswick, Tempe, and Fullerton--together with her daily contact with culturally diverse students at CSUF, have enriched her theorizing and researching journey.   Tenzin Dorjee, PhD, is Associate Professor of Human Communication Studies at California State University, Fullerton. His primary teaching and research interests are in intergroup–intercultural identity issues, social justice, and conflict resolution. He is a recipient of faculty recognition awards for outstanding achievements in teaching, research, and community service and was recognized as Distinguished Faculty Marshal of the College of Communications and as Distinguished Faculty Member of the Department of Human Communication Studies. In 2016, the U.S. House of Representatives appointed Dr. Dorjee to the United States Commission on International Religious Freedom (USCIRF). He has traveled to Burma and Iraq to monitor religious freedom conditions and testified before the U.S. Congress on religious freedom conditions in Tibet and China. In 2018, he was reappointed to the USCIRF and was unanimously elected Chair of the bipartisan commission. He has authored or coauthored articles and book chapters on Tibetan culture, identity, and conflict resolution, among other topics. He has also translated for His Holiness the Dalai Lama and many preeminent Tibetan Buddhist professors in India and North America. Dr. Dorjee's work distills his rich intercultural lived experiences--from growing up and working as a Tibetan refugee in India for more than 30 years to becoming a professor and the first Tibetan American commissioner on the USCIRF--as well as his theoretical and research insights.

I. Conceptual Foundations and Contextual Settings 1. Intercultural Communication: An Introduction 2. Intercultural–Intergroup Engagement: An Integrative Identify Negotiation Theory Framework 3. Sojourners’ Culture Shock and Intercultural Adjustment Patterns 4. Immigrants’ Acculturation Process and Intergroup Contacts II. Navigating Intercultural and Intergroup Communication with Mindfulness 5. Developing Intercultural and Intergroup Communication Competence: A Mindfulness Lens 6. Cultural Value Dimensions and Intercultural Encounters 7. Mindful Intercultural Verbal Communication 8. Mindful Intercultural Nonverbal Communication III. Boundary Regulation and Intercultural–Intergroup Relationship Development Processes 9. Understanding Intergroup Perceptual Filters, Biases, and Communicative Distance 10. Attending to Intercultural and Intergroup Conflict Issues 11. Attuning to Intercultural–Intimate Relationship Development Processes 12. Becoming Ethical Intercultural Practitioners and Improving Communication Practices Appendix A. Researching Intercultural and Intergroup Communication: Three Paradigms and Conflict Studies Examples Appendix B. “Be Surprised and Also Holding On!”: Honors Convocation Keynote Speech, May 22, 2009, Stella Ting-Toomey Appendix C. “Never Give Up!”: Commencement Speech, May 21, 2017, Tenzin Dorjee References Author Index Subject Index