Control through Communication

JoAnne Yates, Deputy Dean and Distinguished Professor of Management at the MIT Sloan School of Management, is the author of Control Through Communication: The Rise of System in American Management, also published by Johns Hopkins.

List of Illustrations
Foreword
Acknowledgments
Introduction: The Transformation of Internal Communication
1. material Methods and the Functions of Internal Communication
2. Communication Technology and the Growth of Internal Communication
3. Genres of Internal Communication
4. The Illinois Central before 1887: Communication for Compliance and Efficiency
7. Du Pont's First Century: Conservatism in Family and Firm
8. Du Pont, 1902-1920: Radical Change from a New Generation
Conclusion
Notes
A Note on Archival Sources
Index