Specialist Communication Skills for Social Workers

Johanna Woodcock Ross is Senior Lecturer in Social Work Practice Learning at the University of Greenwich, UK.

1. Introduction
2. Introducing Communication Skills
3. Assessing Communication Skills
4. Basic Universal Communication Skills
5. Working with Children
6. Working with Young People with Offending Behaviour
7. Working with Parents
8. Working with People with Problematic Substance Use
9. Working with Adults with Disabilities
10. Working with People with Mental Health Problems
11. Working with Older People
12. Working with Refugees and Asylum Seekers
13. Conclusion.