What Great Trainers Do
Amacom (Verlag)
978-0-8144-2006-5 (ISBN)
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Corporate training is a challenging but incredibly rewarding job. To help others develop the skills they need to advance their careers and boost their organizations’ bottom lines is an awesome privilege to undertake. But while your clients are being sharpened into fine, efficient, successful workers under your watchful eye, how are you being developed and refined as a trainer?What Great Trainers Do is your blueprint for strengthening and conditioning yourself as the best corporate trainer you can possible be. While providing a proven structure for dynamic workshops along with surefire strategies for blending course content with fluid interaction, this invaluable resource will show you how to:• Organize presentations for maximum impact• Use activities to connect participants to the content and each other• Fine-tune your delivery• Listen actively and read the group• Make presentations interactive• Adapt the course to fit the participants• And much more!What Great Trainers Do is a one-stop resource to provide invaluable guidance and support for anyone involved with the challenging task of corporate training. You’re providing them with everything they need . . . don’t forget about yourself!
ROBERT BOLTON, PH.D., is known for his expertise in training trainers. He is a cofounder of Ridge Associates, a training and consulting firm that serves many Fortune 500 companies, and the author of several books. DOROTHY GROVER BOLTON, ED.M., are known for their expertise in training trainers. They are cofounders of Ridge Associates, a training and consulting firm that serves many Fortune 500 companies, and the authors of several books including the perennially popular People Styles at Work . . . And Beyond.
Contents
Preface
Part IFramework for Training
1.The Challenge of Training
2.Content and Process
3.A Universal Structure for Skill-Building Workshops
Part IIDeveloping a Dynamic Workshop
4.How to Open a Workshop.
5.Using Activities to Engage Participants
6.Debriefing to Reinforce Learning
7.Organizing Your Presentations
8.Creating and Using Flip Charts
9.Creating and Using PowerPoint Slides for Large Groups
10.Fine-Tuning Your Delivery
11.Using Disclaimers to Sidestep Resistance
12.Listening Actively to Stay in Tune with Participants
13.Responding to Questions, Comments, and Objections
14.Making Presentations Interactive.
15.Managing the Tough Moments
16.Demonstrating What You Teach
17.Leading Practices: Dress Rehearsals for the Real Thing
18.Providing In-the-Moment Feedback
19.Evaluating the Workshop
20.Ending the Workshop
Part IIIThe Trainer as Facilitator
21.Understanding Resistance
22.Maintaining a Positive Learning Climate
23.Intervening to Eliminate an Individual's Disruptive Behavior
24.Observing Group Process and Intervening to Improve Its Functioning
Part IVMaturing as a Trainer
25.Redesigning a Troubled Workshop While Teaching It
26.Avoiding Trainer Defensiveness
27.Three Trainer Qualities that Facilitate Learning
Appendices
Appendix ICourse Preparation Worksheets
Appendix IIAdapting the Workshop to Fit the Participants
Appendix III Installing the Training Properly
Index
| Erscheint lt. Verlag | 13.4.2018 |
|---|---|
| Sprache | englisch |
| Maße | 187 x 267 mm |
| Gewicht | 747 g |
| Themenwelt | Sozialwissenschaften ► Pädagogik ► Berufspädagogik |
| Wirtschaft ► Betriebswirtschaft / Management ► Personalwesen | |
| Wirtschaft ► Betriebswirtschaft / Management ► Unternehmensführung / Management | |
| ISBN-10 | 0-8144-2006-0 / 0814420060 |
| ISBN-13 | 978-0-8144-2006-5 / 9780814420065 |
| Zustand | Neuware |
| Informationen gemäß Produktsicherheitsverordnung (GPSR) | |
| Haben Sie eine Frage zum Produkt? |
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