Methods in Service Innovation.
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Carsten Schultz is professor for Technology Management at University Kiel. His research concentrates on service innovations with a focus on innovation management in health care. Further research interests include the management of radical innovation and university-industry collaborations. He published several books and articles in academic journals, including Journal of Product Innovation Management, Health Care Management Review and Journal of Creativity and Innovation Management
Dr. Gerhard Satzger is Director Business Performance Services Europe at IBM and Honorary Professor at the KIT. In 2008, he co-founded the Karlsruhe Service Research Institute and until mid-2011 led its research group "Service Innovation & Management". His research interests are the development and management of IT-based and IT-supported services.
| Erscheint lt. Verlag | 2.4.2012 |
|---|---|
| Zusatzinfo | num. mostly col. illus. and tab. |
| Verlagsort | Stuttgart |
| Sprache | englisch |
| Maße | 195 x 245 mm |
| Gewicht | 370 g |
| Themenwelt | Sozialwissenschaften ► Kommunikation / Medien |
| Sozialwissenschaften ► Politik / Verwaltung ► Allgemeines / Lexika | |
| Schlagworte | Dienstleistung • Dienstleistungsforschung • Engineering • Fraunhofer IAO • Health-Services • Industrial Services • Information-based Services • Innovation • Innovation Barriers • Innovationsverantwortliche in Dienstleistungsunternehmen • Methods • Projekt • Service • service innovation • Servicemanagement • service science • Wissenschaftler • Wissenschaftler (Dienstleistungsforschung) |
| ISBN-10 | 3-8396-0360-9 / 3839603609 |
| ISBN-13 | 978-3-8396-0360-4 / 9783839603604 |
| Zustand | Neuware |
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