The Handbook of Intercultural Discourse and Communication

Scott F. Kiesling is Associate Professor of Linguistics at the University of Pittsburgh. His publications include the books Linguistic Variation and Change (2011) and Intercultural Discourse and Communication: The Essential Readings (Wiley–Blackwell 2005, co–edited with Christina Bratt Paulston). Christina Bratt Paulston is Professor Emerita of Linguistics at the University of Pittsburgh. Her numerous publications include Intercultural Discourse and Communication: The Essential Readings (Wiley–Blackwell 2005, co–edited with Scott F. Kiesling), Sociolinguistics: The Essential Readings (Blackwell 2003, co–edited with G. Richard Tucker), and Sociolinguistic Perspectives on Bilingual Education (1992). Elizabeth S. Rangel is Research Associate at Learning Research and Development Center (LRDC), a Cognitive Science Research Institute at the University of Pittsburgh. Her most recent publications include chapters in the third edition of the International Encyclopedia of Education (2010), and Innovative Learning Environments from the Organization for Economic Co–Operation and Development (2010).

Notes on Contributors vii


Preface xv


Introduction xvii


Part I Background 1


1 Intercultural Communication: An Overview 3
Ingrid Piller


2 Perspectives on Intercultural Discourse and Communication 19
Leila Monaghan


3 Cultures and Languages in Contact: Towards a Typology 37
John Edwards


Part II Theoretical Perspectives 61


4 Interactional Sociolinguistics: Perspectives on Intercultural Communication 63
John J. Gumperz and Jenny Cook–Gumperz


5 Ethnography of Speaking 77
Scott F. Kiesling


6 Critical Approaches to Intercultural Discourse and Communication 90
Ryuko Kubota


7 Postmodernism and Intercultural Discourse: World Englishes 110
Suresh Canagarajah


Part III Interactional Discourse Features 133


8 Turn–Taking and Intercultural Discourse and Communication 135
Deborah Tannen


9 Silence 158
Ikuko Nakane


10 Indirectness 180
Michael Lempert


11 Politeness in Intercultural Discourse and Communication 205
Janet Holmes


Part IV Intercultural Discourse Sites 229


12 Anglo–Arab Intercultural Communication 231
Eirlys E. Davies and Abdelali Bentahila


13 Japan/Anglo–American Cross–Cultural Communication 252
Steven Brown, Brenda Hayashi, and Kikue Yamamoto


14 “Those Venezuelans are so easy–going!” National Stereotypes and Self–Representations in Discourse about the Other 272
Lars Fant


15 “Face,” Stereotyping, and Claims of Power: The Greeks and Turks in Interaction 292
Maria Sifianou and Aryn Bayraktaroðlu


16 Intercultural Communication and Vocational Language Learning in South Africa: Law and Healthcare 313
Russell H. Kaschula and Pamela Maseko


17 Indigenous–Mestizo Interaction in Mexico 337
Rocío Fuentes


Part V Interactional Domains 365


18 Translation and Intercultural Communication: Bridges and Barriers 367
Eirlys E. Davies


19 Cultural Differences in Business Communication 389
John Hooker


20 Intercultural Communication in the Law 408
Diana Eades


21 Medicine 430
Claudia V. Angelelli


22 Intercultural Discourse and Communication in Education 449
Amanda J. Godley


23 Religion as a Domain of Intercultural Discourse 482
Jonathan M. Watt


Index 496