Exam 70-622 Supporting and Troubleshooting Applications on a Windows Vista Client for Enterprise Support Technicians Lab Manual

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1. Preparing to Deploy Windows Vista 1

Exercise 1.1: Create User Accounts and Groups 3

Exercise 1.2: Assign Users to Groups 6

Exercise 1.3: Create Network Shares and Set Permissions 7

Exercise 1.4: Create and Link a GPO 11

Exercise 1.5: Configure Folder Redirection 13

Exercise 1.6: Redirect a Folder According to Group Membership 16

Lab Review Questions 19

Lab Challenge: Run Scanstate and Loadstate to Save and Restore Migration Data 19

2. Deploying Windows Vista 21

Exercise 2.1: Install the Windows Automated Installation Kit (WAIK) 23

Exercise 2.2: Create a Windows PE Boot CD 26

Exercise 2.3: Create and Save a Machine Image 27

Exercise 2.4: Boot a Fresh Machine with Windows PE 32

Exercise 2.5: Prepare the New Machine’s Hard Drive 32

Exercise 2.6: Apply the Machine Image 33

Lab Review Questions 35

Lab Challenge: Apply an ImageX Image from a CD 35

3. Post-Deployment Tasks: Devices and Applications 37

Exercise 3.1: Install a Modem 38

Exercise 3.2: Configure Device Group Policy 39

Exercise 3.3: Change Screen Resolution and Appearance 42

Exercise 3.4: Check Ease of Access 44

Exercise 3.5: Check and Uninstall a Modem 45

Exercise 3.6: Configure Compatibility for an Application 46

Lab Review Questions 48

Lab Challenge: Restrict Devices that Users Can Install 48

4. Using Group Policy 49

Exercise 4.1: Allow Account Elevation for Group Policy Management Console 51

Exercise 4.2: Edit a Local GPO 52

Exercise 4.3: Turn off Local Group Policy 55

Exercise 4.4: Run gpupdate to Apply New Group Policy Settings 57

Exercise 4.5: Run the Group Policy Results Wizard 58

Exercise 4.6: Run the Group Policy Modeling Wizard 61

Exercise 4.7: View Group Policy Modeling Data in the RSoP Snap-In 64

Lab Review Questions 66

Lab Challenge: Model Additional Security Setting Changes 66

5. Windows Internet Explorer 7 Security 67

Exercise 5.1: Turn on Internet Explorer Protected Mode Through Group Policy 68

Exercise 5.2: Set ActiveX Opt-In Policy 70

Exercise 5.3: Turn on ActiveX Installer Service 72

Exercise 5.4: Manage Internet Explorer Add-Ons 73

Exercise 5.5: Configure the Phishing Filter Through Group Policy 75

Lab Review Questions 76

Lab Challenge: Examine Internet Explorer Settings Locally 76

6. Troubleshooting Security 77

Exercise 6.1: Set Default Security Rule via Group Policy 78

Exercise 6.2: Add Specific Rules to Allow Execution 80

Exercise 6.3: Modify Hash Rule to Unrestricted Setting 82

Exercise 6.4: Browse, View, and Filter Events 84

Exercise 6.5: Analyze Settings via Security Configuration and Analysis Snap-In 87

Exercise 6.6: Configure Security Policy via Security Configuration and Analysis Snap-In 89

Lab Review Questions 90

Lab Challenge: Forward and Collect Events 90

7. Using Windows Firewall and Windows Defender 91

Exercise 7.1: Turn on Windows Firewall 92

Exercise 7.2: Unblock a Program in Windows Firewall 93

Exercise 7.3: Open Windows Firewall with Advanced Security Snap-In 95

Exercise 7.4: Create a Custom Inbound Rule 97

Exercise 7.5: Create a Predefined Inbound Rule 99

Exercise 7.6: Configure Windows Defender Options 100

Exercise 7.7: Use Software Explorer to Review Startup Programs 104

Lab Review Questions 106

Lab Challenge: Scan Your System Manually with Windows Defender 106

8. Troubleshooting Access, Authentication, and User Account Control Issues 107

Exercise 8.1: Configure UAC Group Policy Settings 108

Exercise 8.2: Use the Encrypting File System Wizard to Update Encrypted Files 110

Exercise 8.3: Export an EFS Certificate 114

Exercise 8.4: Import a Certificate from a Trusted Person 115

Exercise 8.5: Add a Trusted Person’s Certificate to Share an Encrypted File 116

Exercise 8.6: Configure EFS Group Policy Settings 118

Exercise 8.7: Set Certificate Authority to Review Requests 120

Exercise 8.8: Renew a Certificate 122

Exercise 8.9: Approve a Certificate Request 123

Lab Review Questions 125

Lab Challenge: Turn on BitLocker Without a TPM 125

9. Configuring Task Scheduler 127

Exercise 9.1: Create a Task 128

Exercise 9.2: Start a Task 130

Exercise 9.3: Disable, Enable, and Edit a Task 131

Exercise 9.4: Distribute a Task 133

Exercise 9.5: View Task History 137

Lab Review Questions 139

Lab Challenge: Export and Import a Task 139

10. Updating Vista 141

Exercise 10.1: Install WSUS 142

Exercise 10.2: Configure a WSUS Server 144

Exercise 10.3: Configure WSUS Clients 147

Exercise 10.4: Use the Reliability and Performance Monitor 151

Exercise 10.5: Configure WDI 153

Lab Review Questions 154

Lab Challenge: Use Tools in the Advanced Tools Section of Control Panel 154

11. Understanding, Configuring, and Securing TCP/IP Networks 155

Exercise 11.1: Configure IPv4 TCP/IP Network Settings Manually 157

Exercise 11.2: Use DHCP to Configure IPv4 TCP/IP Settings Automatically 159

Exercise 11.3: Configure an Alternate IP Address 160

Lab Cleanup: Restore Network Settings 161

Exercise 11.4: Configure Windows Vista Wired Network Policy Through Group Policy 161

Exercise 11.5: Create an IPsec Rule by Using Windows Firewall with Advanced Security 163

Lab Review Questions 166

Lab Challenge: Configure Wirelesss Networking in Group Policy 166

12. Configuring and Troubleshooting Access 167

Exercise 12.1: Configure Remote Assistance Through Group Policy 169

Exercise 12.2: Configure Remote Desktop Through Group Policy 170

Exercise 12.3: Determine Effective File and Folder Permissions 170

Exercise 12.4: Enable a User to Connect to a VPN Server 172

Exercise 12.5: Enable a Group to Connect to a VPN Server 174

Exercise 12.6: Configure a VPN Client Connection 175

Exercise 12.7: Start Windows Network Diagnostics 179

Lab Review Questions 180

Lab Challenge: Troubleshoot Networking with Command-line Tools 180