Missing Voice?

Edited by Adrian Wilkinson, Professor of Employment Relations and Human Resource Management, Department of Employment Relations and Human Resources, Griffith Business School, Griffith University, Brisbane, Australia and Visiting Professor, University of Sheffield, UK, Tony Dundon, Professor of Employment Relations and Human Resource Management, University of Limerick, Ireland and the Work and Equalities Institute, University of Manchester, UK, Paula K.Mowbray, Senior Lecturer in Human Resource Management, Griffith University, Australia and Sarah Brooks, Lecturer in Organisational Behaviour, University of Sheffield, UK

Contents:

PART I INTRODUCTION
1 Missing voices?: Integrating worker voice and social
dialogue in the platform economy 2
Adrian Wilkinson, Tony Dundon, Paula K. Mowbray and
Sarah Brooks

PART II MACRO CONSIDERATIONS
2 The legal framework of worker voice in the platform economy 20
Alan Bogg
3 Giving platform workers a say: regulating for voice in the
gig economy 48
Andrew Stewart and Jim Stanford
4 How do workers gain voice on digital work platforms?
Hotspots and blind spots in research on platform worker voice 71
Laura Thäter, Thomas Gegenhuber, Elke Schü.ler and
Markus Ellmer

PART III MESO FORCES
5 How anger sparks voice: exploring individual and
collective voice in the remote gig economy 109
Alex J. Wood, Nick Martindale and Vili Lehdonvirta
6 Work, spatial changes and ‘arm’s-length bargaining’ in the
platform economy 130
Miguel Martínez Lucio, Debra Howcroft, Holly Smith,
Stephen Mustchin and Stefania Marino
7 Voice in platform-enabled gig work 153
Anne Keegan and Jeroen Meijerink

PART IV MICRO EXPERIENCES
8 Is anybody there? An examination of the voice experiences
of Uber ride-share drivers 175
Paula K. Mowbray

PART V INTEGRATING WORKER VOICE IN THE GIG
ECONOMY
9 When voices from below are heard: the case of a Swiss
online food-delivery platform 195
Nicola Cianferoni, Luca Perrig and Jean-Michel Bonvin

Index