Assessing Empathy

Elizabeth A. Segal is a professor in the School of Social Work at Arizona State University. She is the author of Social Welfare Policy and Social Programs: A Values Perspective, fourth edition (2016) and a co-author of An Introduction to the Profession of Social Work: Becoming a Change Agent, fifth edition (2016). Karen E. Gerdes is professor emerita in the School of Social Work at Arizona State University. She is also a co-author of An Introduction to the Profession of Social Work: Becoming a Change Agent, fifth edition (2016). Cynthia A. Lietz is senior associate dean of the College of Public Service and Community Solutions and professor at the School of Social Work at Arizona State University. She is the co-author of Applying Theory to Generalist Social Work Practice (2015). M. Alex Wagaman is assistant professor at the Virginia Commonwealth University School of Social Work and co-author of Practice Behaviors Workbook for Social Welfare Policy and Social Programs: A Values Perspective, third edition (2012). Jennifer M. Geiger is an assistant professor at the Jane Addams College of Social Work, University of Illinois at Chicago.

1. What Is Empathy? 2. The Building Blocks of Empathy 3. Why Is Empathy Important? 4. Why Is Empathy So Difficult to Achieve? 5. Linking Interpersonal and Social Empathy 6. Tools for Measuring and Assessing Empathy Appendix A. Research and Statistical Analysis of the Relationship Between Interpersonal Empathy and Social Empathy Appendix B. Empathy Assessment Index Appendix C. Social Empathy Index Appendix D. Interpersonal and Social Empathy Index Appendix E. Spanish Translation of the Empathy Assessment Index, the Social Empathy Index, and the Interpersonal and Social Empathy Index, by David Becerra and Maria del Rosario Silva Arciniega References Index