Health Care Registration

Health Care Registration: Forms, Checklists andamp; Guidelines is a one-of-a-kind tool that will give you a solid foundation for operating an efficient, effective registration department. Get the knowledge and know-how you need to provide superior levels of service to each and every patient. From preparing and responding to Joint Commission Surveys and managing up-front collection and billing, to improving quality, meeting standards, complying with regulations and coping with tough human resource issues - it's all here.

With hundreds of hands-on forms, policies, and procedures, you'll find important guidance on operating an efficient, effective registration department:



ED registration in compliance with EMTALA
Core elements of patient access
Effective registration redesign
Techniques and strategies to develop and implement an effective up-front cash collection program
Staff training and education on protecting patient privacy and HIPAA
Insurance verification and preparing patients to pay at the time of service
Integration of preregistration at scheduling

Profit from today's cutting-edge tools, tips and techniques used by health care facilities nationwide!



Sample job descriptions for every front-end role
Patients' rights statement
Sample patient registration, admission, transfer, and discharge policy
Sample information systems access policy
Accuracy checklist for admitting
Sample scheduling and patient instruction sheet
Informed consent checklist - basic and additional elements
Sample insurance authorization medical record form
Tips for success in point-of-service collections
Coverage of front-end compliance issues, including the MSP questionnaire, EMTALA and other federal regulations
And many more!