Change Management in Information Organizations

Dr. Zhixian (George) Yi is a lecturer and former leadership specialization coordinator and PhD supervisor in the School of Information and Communication Studies at Charles Sturt University, Australia. He teaches courses in management and marketing, and is a researcher of change management, leadership, management and marketing. He holds a PhD in information science and a PhD minor in educational leadership from Texas Women’s University and a master’s degree in information science from Southern Connecticut State University in the USA, and was awarded the 2009 Eugene Garfield Doctoral Dissertation Fellowship from Beta Phi Mu, the International Library and Information Studies Honor Society. He has published 30 refereed articles in 14 journals including top-ranking journals and 5 refereed conference proceedings and won two international research awards, and has been commended for his work. In addition, he is an assessor for the Australian Research Council, a member of the editorial board of The Journal of Academic Librarianship (the first-tier international journal), an editor of the Journal of Aussie-Sino Studies and a section editor of Open Information Science. Additionally, he has published Marketing Services and Resources in Information Organizations, also with Elsevier.

1. Introduction to Change Management
2. Change Management Models and Approaches
3. Conceptualizing the Change
4. Planning the Change
5. Setting the Goals and Objectives for Change
6.Approaches to Resolving Conflict
7. Communicating Change with People in an Organization
8. Approaches to Conducting Meetings
9. Making Change Decisions
10. Evaluating the Change
11. Managing Change in Information Technology
12. The Future of Change Management