Handbook on Crisis and Disaster Management in Tourism

Edited by Bruce Prideaux, Professor of Tourism, Faculty of Hospitality and Tourism, Prince of Songkla University, Phuket Campus, Thailand and Emeritus Professor, School of Business and Law, Central Queensland University, Australia and David Beirman, (tourism specialist) Adjunct Fellow, Management Discipline Group, University of Technology Sydney, Australia

Contents:

Preface xiv
1 Keys issues in crisis and disaster management and research 1
Bruce Prideaux and David Beirman
2 Theorising organisational resilience in tourism and hospitality studies 21
Girish Prayag
3 Moving the risk perception literature forward to recognize three distinct
types of risk perceptions: the tripartite model of travel risk perceptions 32
Chloe Riley, Lori Pennington-Gray and Ashley Schroeder
4 Interpreting qualitative data in tourism crisis research: an
interdisciplinary perspective 55
Abrar Faisal
5 A case study of disaster management planning in Indonesia: tourism
industry perspectives 68
Devi Roza Kausar, Nancy Stevenson, Dini Rosmalia and Sarojini Imran
6 Tourism crisis response manual developed through a private and public
partnership: the Fuji Five Lakes Tourism Federation (FFLTF) 79
Masato Takamatsu
7 The climate crisis: implications for the tourism industry 94
Bruce Prideaux
8 Transition to net zero green house gas emissions: a future crisis event
and a future tourism opportunity 112
Bruce Prideaux
9 Deciphering the impact of tourism-related crises in small Pacific island
states: challenges and responses 129
Evelyn G. Y. Loh and Marcus L. Stephenson
10 Travel risk perceptions associated with destination reopening during
COVID-19 pandemic: an analysis of YouTube comments on the Phuket
Sandbox Model 147
Kanapot Kalnaovakul, Prathana Kannaovakun, Pornpisanu Promsivapallop
and Bruce Prideaux
11 Response, resilience and recovery in regional tourism destinations:
lessons from a regional tourism destination during COVID-19 164
Katharina Dressler and Michelle Thompson
12 The challenge of interim travel bubbles in response to COVID-19 in
2020–21 and progress toward global tourism recovery in 2022 178
David Beirman
13 Digital transformation in the hospitality and tourism sector in Hawaii 192
Cathrine Linnes and Jerome Agrusa
14 COVID-19 pandemic and tourism in emerging economies: lessons from
Sri Lanka 204
Kanchana Wickramasinghe and Athula Naranpanawa
15 Turning the Nepal 2015 Gorkha earthquake into a tourism opportunity 221
Bert Van Walbeek
16 Understanding resilience in Australian tourism and hospitality
businesses within the context of bushfires and COVID-19 240
Ancy Gamage, Joanne Pyke, Terry De Lacy, VanKhanh Nguyen and Gabrielle
Lindsay-Smith
17 Responses to crisis in a mature tourism destination facing diverse
shocks and stressors 261
Servio Alvarez, Frida Bahja and Alan Fyall
18 Concepts and strategies required to develop the professional integration
of travel and tourism 280
Richard Gordon
19 Tourism Australia: an organisation made for crisis 295
Robert Harding-Smith
20 Digital transformation in the music event sector as a response to crises 309
Francesco Catarsi, Giulio Ronzoni and Cathrine Linnes
21 Government discrimination: “Yellow flagging” the Australasian and
global cruise sector during the COVID-19 crisis, 2020–22 324
David Beirman
22 The 2019 Thomas Cook collapse and its implications 339
David Beirman
23 Crisis management, tourism and international boundaries: the case of
the US-Mexico border 352
Connor W. Clark and Dallen J. Timothy
24 Social unrest and the collapse of Hong Kong tourism 366
Bob McKercher, Emmanuel Gamor and Hakimeh Nasiri
25 Chinese tourists’ vulnerability to natural hazard events in New Zealand 378
Jo Fountain, Aviva Cui, Stephen Espiner and Nicholas Cradock-Henry