Encyclopedia of Human Resource Management

Edited by Stewart Johnstone, Reader in Employment Relations,Strathclyde Business School, University of Strathclyde, Jenny K. Rodriguez, Senior Lecturer in Employment Studies, Alliance Manchester Business School, The University of Manchester, UK and Adrian Wilkinson, Professor of Employment Relations and Human Resource Management, Department of Employment Relations and Human Resources, Griffith Business School, Griffith University, Brisbane, Australia and Visiting Professor, University of Sheffield, UK

Contents:

Introduction to the Encyclopedia
of Human Resource Management 1
Stewart Johnstone, Jenny K.
Rodriguez and Adrian Wilkinson
360-degree appraisal 4
Amie Shaw
Absenteeism 6
Renée de Reuver
Acas 7
Gill Dix and George Boyce
ADR 8
See: Alternative dispute resolution.
Aesthetic labour 8
Andrew R. Timming
Ageing workforce 9
David Lain
Agile working 10
Ian Roper
AI 11
See: Artificial intelligence.
AIHRM 11
See: Artificial intelligence HRM.
Algorithmic management 11
Francesco Bonifacio
Alienation 12
Maurizio Atzeni
Alternative dispute resolution 13
Paul Latreille
AMO model 14
Eva Knies
Annualized hours 15
James Arrowsmith
Apprenticeship 16
Jim Stewart
Aptitude test 17
Raymond Randall
Arbitration 18
Paul Latreille
Artificial intelligence 19
Lene Pettersen
Artificial intelligence HRM 20
Maarten Renkema
Assessment centre 21
Angela Baron
Attitude survey 22
Paula K. Mowbray
Balanced scorecard 24
Brian Harney
Benchmarking 25
Brian Harney
Benefits 26
Geoff White
Best fit 27
Corine T. Boon
Best practice 28
Corine T. Boon
Big data 29
Tobias M. Scholz
Big five 30
Daniel J. Cummings and
Arthur Poropat
Biodata 31
John G. O’Gorman and David Shum
Blacklisting 32
Gregor Gall
Blended learning 33
Chris Rowley and Ashish Malik
Body work 34
Carol Wolkowitz
Brexit 36
Philip B. Whyman and Alina I.
Petrescu
Bullying 37
See: Workplace bullying.
Burnout 37
Marina Boulos
Capability procedure 39
Nelarine Cornelius
Career breaks 40
Nikos Bozionelos
Careers 41
Jos Akkermans
Change management 42
Bernard Burnes
CIPD 44
Peter Cheese
Circular economy 45
Matthew Anderson
Coaching 46
Margarita Nyfoudi
Co-determination 47
Miguel Martínez Lucio
Collective agreements 48
Peter F. Beszter
Collective bargaining 49
Peter F. Beszter
Commitment 50
John P. Meyer
Community unionism 51
Steve Williams
Comparative HRM 52
Chris Brewster
Competitive advantage 54
Brian Harney
Conciliation 55
Paul Latreille
Configurational model 56
Brian Harney
Conflict 57
Gregor Gall
Consultation 59
Amanda Pyman
Contingency theory 60
Brian Harney
Continuing professional development 61
Margarita Nyfoudi
Control 62
See: Managerial control.
Convergence theory 62
Alexandros Psychogios
Coordinated market economy 63
Geoffrey Wood
Core worker 64
Fang Lee Cooke
Coronavirus 65
Tony Dobbins
Corporate governance 66
Chris Rees
Corporate social responsibility 68
Maura Sheehan and Michael Moran
Co-working 69
See: Telework.
CPD 69
See: Continuing professional
development.
Cross-cultural training 69
Dhara Shah
CSR 70
See: Corporate social
responsibility.
Curriculum vitae 70
Christine Naschberger
Custom and practice 71
Anni Hollings
CV 72
See: Curriculum vitae.
Datafication 73
Elisabeth Anna Guenther
Deskilling 74
Maurizio Atzeni
Digital picket line 75
Anthony Forsyth
Digital work 76
See: Virtual work.
Digitalization 76
Elisabeth Anna Guenther
Dirty work 77
Linda Tallberg
Disciplinary procedure 78
Emily Rose
Discipline and grievance 79
Ian McAndrew
Disconnected capitalism 81
Paul Thompson
Discrimination 82
Jenny K. Rodriguez
Distance learning 83
Jim Stewart
Diversity management 84
Geraldine Healy
Division of labour 86
Maurizio Atzeni
Downsizing 87
Stewart Johnstone
EDI 88
See: Equality, diversity and
inclusion.
E-HRM 88
See: Electronic HRM.
E-learning 88
Jim Stewart
Electronic HRM 89
Richard Cai and Jenny K.
Rodriguez
Emotional intelligence 90
Peter J. Jordan and Dirk
Lindebaum
Emotional labour 91
Xiaoni Ren
Employability 92
Jason Heyes
Employee 94
Emily Rose
Employee engagement 94
Alan M. Saks
Employee experience 95
Martin R. Edwards
Employee networks 97
Francisca Álvarez-Figueroa
Employee resource groups 98
See: Employee networks.
Employee share ownership 98
Erik Poutsma
Employee silence 100
Victoria Lister
Employee value proposition 100
Sangita De
Employee voice 101
Adrian Wilkinson
Employee well-being 102
Sudong Shang
Employer branding 103
Angela Baron
Employers’ associations 104
Peter Sheldon
Employment agency 105
Chris Forde and Gary Slater
Employment relationship 106
John W. Budd
Employment tribunal 107
Paul Latreille
Empowerment 108
Adrian Wilkinson
Equal opportunity 109
Glenda Strachan
Equal pay 111
Mark Smith
Equality 111
Shreya Roy Choudhury
Equality, diversity and inclusion (EDI) 112
Isabel Távora
Equity 114
John W. Budd
Ethics 115
Michelle Greenwood
Ethnocentric management 117
Dhara Shah
European works councils 118
Andrew R. Timming
Executive search firms 119
Monika Hamori
Exit interview 119
Chris Rowley, Nagiah
Ramasamy and Anne Cox
Expatriate 121
Dhara Shah
Expectancy theory 122
Hadi El-Farr
Experiential learning 123
Carlos Gomez Diaz and Jenny
K. Rodriguez
External labour market 124
Matthew Xerri
Extreme work 125
Minjie Cai
Family-friendly policies 127
Natalie Skinner and Erich C. Fein
Financial participation 128
Erik Poutsma
Financialization 130
Jean Cushen
Fire and rehire 131
Alan Bogg
Fixed-term contract 132
Jonathan Lord
Flexible firm 133
Stephen Procter
Flexible working 134
Clare Kelliher
Flexicurity 135
Marcello Pedaci
Flexitime 136
Derek Eldridge and Tahir Nisar
Four-day week 137
John Quiggin
Fourth industrial revolution 138
Adrian Kaminski, Vishal Rana
and Alan Nankervis
Frames of reference 139
Niall Cullinane
Freelance work 140
Oliver Mallett and Robert Wapshott
Furlough 141
Tony Dobbins
Future of work 142
Deborah Harrison
Gamified HRM 144
Lena Murawski
Gender 145
Vincenza Priola
Gender gap 146
Jenny K. Rodriguez
Gender pay gap 147
Mark Smith
Generations 148
Annick van Rossem
Geocentric management 149
Michael Isichei and David G.
Collings
Glass ceiling 150
Jenny K. Rodriguez
Glass cliff 151
Daniela Fernandez and
Michelle K. Ryan
Global supply chains 153
Jimmy Donaghey
Global value chains 154
Matthew Alford
Globalization 155
Geoffrey Wood
Golden handshake 156
Prantika Ray
Graduate recruitment 157
Belgin Okay-Somerville
Great resignation 159
Mussie T. Tessema
Green HRM 160
See: Green human resource
management.
Green human resource management 160
Douglas W.S. Renwick
Grievance procedure 161
Emily Rose
Gross misconduct 162
Emily Rose
Guanxi HRM 162
Li (Athena) Liu
Halo effect 164
Chris Rowley, Nagiah
Ramasamy and Anne Cox
Hard and soft HRM 165
Stewart Johnstone
Headhunting 166
Monika Hamori
Herzberg 167
Daniel King
Hierarchy of needs 168
Daniel King
High-involvement management 169
Stephen Wood
High-performance work systems 170
Stephen Procter
Homeworking 172
Alan Felstead
Horns effect 172
Chris Rowley, Nagiah
Ramasamy and Anne Cox
HR analytics 173
Martin R. Edwards
HR Strategy 175
See: Human resource strategy.
HRD 175
See: Human resource development.
HRM 175
See: Human resource management.
HRM process approach 175
Karin Sanders
Human capital 176
Christopher M. Harris
Human relations movement 177
Daniel King
Human resource department 178
Fang Lee Cooke
Human resource development 180
Angela Baron
Human resource information system 181
Richard Cai and Jenny K. Rodriguez
Human resource management 182
John Storey
Human resource manager 184
Stewart Johnstone
Human resource planning 185
See: Workforce planning.
Human resource strategy 185
Monique Veld
Hybrid working 186
Mengyi Xu
Hygiene factors 187
See: Herzberg.
IHRM 188
See: International human
resource management.
ILO 188
See: International Labour
Organization.
Immigration 188
Chris F. Wright
Impression management 189
Martin Kleinmann, Pia Ingold
and Annika Wilhelmy
Indie unions 190
Holly Smith
Indigenous employment 191
Corie Duff, Kate Hutchings
and Kerry Bodle
Induction 192
See: Onboarding.
Industrial action 192
Andy Hodder
Industrial relations 193
Tony Dundon
Informal learning 195
Karin Sanders
Institutional framework 196
Miguel Martínez Lucio
Institutional logics 198
Syed Imran Saqib
Institutional theories 199
Alexandros Psychogios
Intellectual capital 201
Stephen T.T. Teo, Christine
Soo and Amy Wei Tian
Intelligence tests 202
John G. O’Gorman and David Shum
Internal labour market 203
Matthew Xerri
International assignment 203
Maranda Ridgway
International human resource
management 205
Pawan S. Budhwar
International Labour Organization 207
Kashfia Ameen and Arjan Keizer
International labour standards 208
See: International Labour
Organization.
Internships 208
Jackie Carter
Interpersonal skills 209
Rachel L. Morrison
Intersectionality 210
Jenny K. Rodriguez
Interviews 211
Chris Rowley, Nagiah
Ramasamy and Anne Cox
Japanese management 213
John Benson
Job analysis 214
Joseph McCune
Job description 215
Chris Rowley, Nagiah
Ramasamy and Anne Cox
Job design 216
Sharon K. Parker and Joseph
A. Carpini
Job enlargement 218
Joseph A. Carpini and Sharon
K. Parker
Job enrichment 219
Sharon K. Parker and Joseph
A. Carpini
Job evaluation 220
Hadi El-Farr
Job quality 221
Patricia Findlay
Job rotation 222
Joseph A. Carpini and Sharon
K. Parker
Job satisfaction 224
Eva Knies
Job security 224
Jenny K. Rodriguez
Joint consultation 226
Peter F. Beszter
Knowledge management 227
Donald Hislop
Knowledge worker 228
Jean Cushen
Knowledge, skills and abilities 229
Amie Shaw
KSA 230
See: Knowledge, skills and abilities.
Labour 231
Maurizio Atzeni
Labour market 232
Chris F. Wright
Labour migration 233
Stefania Marino and Miguel
Martínez Lucio
Labour mobility 234
Chris F. Wright
Labour process 235
Paul Thompson
Labour theory 236
See: Labour process.
Labour turnover 236
Chris Rowley, Nagiah
Ramasamy and Anne Cox
Leader–member exchange 237
Herman H.M. Tse and Marie
T. Dasborough
Leadership 239
Rafia Faiz
Lean production 240
Stephen Procter
Learning cycle 241
Amie Shaw
Learning organization 242
Margarita Nyfoudi
Learning style 243
Amie Shaw
Leaveism 244
James Richards
Liberal market economy 245
Geoffrey Wood
Lifetime employment 246
Katsuki Aoki
Line managers 247
Douglas W.S. Renwick
Living wage 248
Tony Dobbins and Peter Prowse
LMX 249
See: Leader–member exchange.
Long hours culture 249
See: Workaholism.
Low pay 249
Damian Grimshaw
Management consultancy 251
Joe O’Mahoney
Management development 252
Thomas Garavan and Deirdre
McQuillan
Management style 254
Anni Hollings
Managerial control 255
Paul Thompson
Maslow 256
See: Hierarchy of needs.
Maternity leave 256
See: Maternity, paternity and
parental leave.
Maternity, paternity and parental leave 256
Marian Baird
Mayo 257
See: Human relations movement.
MBTI 257
See: Myers–Briggs type indicator.
McGregor 257
Daniel King
Meaningful work 258
Ruth Yeoman
Mediation 259
Paul Latreille
Mental well-being 260
Cary L. Cooper
Mentoring 262
Margarita Nyfoudi
Migrant worker 262
Susan Ressia
Millennials 263
Sangita De
Minimum wage 264
Damian Grimshaw
Misconduct 265
Emily Rose
MNC 266
See: Multinational company.
MNE 266
See: Multinational company.
Motivation 266
Gary Latham and Jelena Brcic
Motivators 268
See: Herzberg.
Multinational company 268
Alexandros Psychogios
Multinational corporation 269
See: Multinational company.
Multinational enterprise 269
See: Multinational company.
Multi-skilling 269
Christine Naschberger
Myers–Briggs type indicator 270
Sangita De
National culture 272
Alexandros Psychogios
Negotiation 273
Ian McAndrew
Neuro-HR 274
Alexandros Psychogios
Neurodivergence 276
James Richards
Neurodiversity 277
See: Neurodivergence.
Non-unionism 277
Stewart Johnstone
Notice period 278
Emily Rose
OCB 279
See: Organizational
citizenship behaviour.
Occupational health and safety 279
Minjie Cai
Off-the-job learning 280
Jim Stewart
Office housework 281
Jenny K. Rodriguez
On-the-job learning 282
Joanna Booth and Louise Oldridge
Onboarding 283
Rodolfo Sommer
Online learning 284
Chris Rowley and Ashish Malik
Organization development 285
Chris Rowley and Ashish Malik
Organizational career systems 286
Yehuda Baruch
Organizational citizenship behaviour 287
Eva Knies
Organizational climate 288
Jenny K. Rodriguez and
Carlos Gomez Diaz
Organizational culture 289
Alistair Cheyne
Organizational learning 291
Maha Alfarhan, Haidang
Nguyen and Helen Shipton
Outsourcing 292
Fang Lee Cooke
Overtime 293
James Arrowsmith
Panel interviews 295
Chris Rowley, Nagiah
Ramasamy and Anne Cox
Part-time working 296
Mengyi Xu
Partnership 297
Stewart Johnstone
Paternity leave 298
See: Maternity, paternity and
parental leave.
Payment system 298
Stephen J. Perkins
PDP 299
See: Personal development plan.
Peer appraisal 299
Amie Shaw
Pensions 300
Bethania Antunes
Performance appraisal 301
Amie Shaw
Performance appraisal interview 302
Amie Shaw
Performance management 303
Elaine Farndale
Performance-related pay 304
Geoff White
Peripheral worker 305
Fang Lee Cooke
Person specification 307
Susan Ressia
Person–environment fit 307
Brianna Barker Caza
Personal development plan 309
Jim Stewart
Personality test 310
Susan Ressia
Personality traits 311
David J. Hughes, John-Paul
Martindale and Paul Irwing
Picketing 312
Gregor Gall
Platform work 313
Al James
Pluralism 314
Niall Cullinane
Polycentric management 316
Olga Tregaskis
Precarious employment 317
Chris Forde
Presenteeism 318
James Richards
Probation 319
Chris Rowley, Nagiah
Ramasamy and Anne Cox
Profit-sharing 320
Erik Poutsma
Promotion 321
Chris Rowley, Nagiah
Ramasamy and Anne Cox
Psychological capital 322
Maree Roche
Psychological contract 324
Neil Conway
Psychometric testing 325
Raymond Randall
Race to the bottom 327
Nathaniel Tetteh
Radicalism 328
Niall Cullinane
Recruitment 329
Scott A. Hurrell
Recruitment agency 330
Galit Klein
Redeployment 331
Chris Rowley, Nagiah
Ramasamy and Anne Cox
References 332
Chris Rowley, Nagiah
Ramasamy and Anne Cox
Regulation 333
Miguel Martínez Lucio
Repatriation 334
Michael J. Morley
Representative participation 335
Tony Dundon
Resignation 336
Chris Rowley, Nagiah
Ramasamy and Anne Cox
Resilience 337
Joshua Haist
Resource-based view 338
Brian Harney
Resourcing 339
Stephen Taylor
Résumé 341
See: Curriculum vitae.
Retention 341
Chris Rowley, Nagiah
Ramasamy and Anne Cox
Skill 361
Dimitrinka Stoyanova Russell
Skills-based pay 362
Rebecca Hewett
Small and medium-sized enterprises 363
Stewart Johnstone
SMEs 364
See: Small and medium-sized
enterprises.
Social capital 364
Christine Soo, Amy Wei Tian
and Stephen T.T. Teo
Social media 365
Maria Khan
Staff associations 367
Stewart Johnstone
Staff networks 368
See: Employee networks.
State 368
Miguel Martínez Lucio
Strategic choice 369
Brian Harney
Strategic HRM 370
Paul Boselie
Strategy 372
Brian Harney
Stress 373
Joshua Haist
Strikes 374
Gregor Gall
Subcontracting 375
Fang Lee Cooke
Succession planning 376
Chris Rowley, Nagiah
Ramasamy and Anne Cox
Suggestion scheme 377
Paula K. Mowbray
Systematic training cycle 378
Kathryn Moura
Talent management 380
Anthony McDonnell and Siva
Shaangari Seathu Raman
Taylor 381
See: Scientific management.
Taylorism 381
See: Scientific management.
Team pay 381
Rebecca Hewett
Teamwork 382
Stephen Procter
Telework 383
Susan Ressia and Peter Ross
Temporary work 384
Chris Forde and Gary Slater
Theory X 384
See: McGregor.
Theory Y 384
See: McGregor.
Total reward 385
Geoff White
Trade union recognition 386
Tony Dundon
Trade unions 386
David Peetz
Training and development 388
Dimitrinka Stoyanova Russell
Training needs analysis 390
Kathryn Moura
Transferable skills 391
Chris Rowley and Ashish Malik
Transformational leadership 392
Paul S. Turner
Transnational collective agreements 393
Miguel Martínez Lucio
Ubuntu 395
Joy Tauetsile
Unconscious bias 396
Lucy Taksa and Louise
Thornthwaite
Underemployment 397
Jason Heyes
Union density 398
Steve Williams
Union organising 399
Melanie Simms
Unitarism 400
Niall Cullinane
Universalistic theory 401
Brian Harney
Upward appraisal 403
Amie Shaw
Variable pay 404
Geoff White
Virtual work 405
Mayra Ruiz Castro
Vocational education and training 406
Simon McGrath
Wasta 408
Maranda Ridgway
Water cooler chat 409
Nora Denner and Thomas Koch
Well-being 410
See: Employee well-being.
Whistleblowing 410
Kate Kenny, Muhammad Irfan
and Meghan Van Portfliet
Work 411
John W. Budd
Work organization 412
Bill Harley
Workaholism 414
Xi Wen (Carys) Chan
Worker 415
Emily Rose
Workforce planning 416
Angela Baron
Working from home 417
Ruth McPhail
Working time 418
James Arrowsmith
Work–life balance 420
Clare Kelliher
Workplace bullying 421
Ria Deakin
Workplace democracy 422
Andrew R. Timming
Zero-hours contracts 424
Ioulia Bessa, Chris Forde and
Mark Stuart
Index 426