Research Handbook on E-Government

Edited by Eric W. Welch, Director, Center for Science, Technology and Environmental Policy Studies (CSTEPS) and Professor, School of Public Affairs, Arizona State University, US

Contents:

1 Introduction to the Research Handbook on E-Government 1
Eric Welch

PART I COLLABORATION, COORDINATION AND DATA SHARING
2 Better together? Testing a collaborative approach to solve the local
societal problems with open data 13
Erna Ruijer, Stephan Grimmelikhuijsen, Jochem van den Berg and Albert Meijer
3 The use of information and communication technologies in emergency
management: a systematic review 31
Mete Yıldız, Nilay Yavuz and Naci Karkın
4 Smaller cities, greater barriers? Moving data sharing ahead in US local
governments 65
Federica Fusi

PART II CITIZENS AND GOVERNANCE
5 Big Data applications: exploratory data analytics of public safety concerns 84
Alfred Tat-Kei Ho, Zachary J. Roman and Michael Yusheng Wu
6 Too much of a good thing? Frequent flyers and the implications for the
coproduction of public service delivery 101
Benjamin Y. Clark and Jeffrey L. Brudney
7 Digital governance in Indian Country 114
Traci Morris, Karen Mossberger and Nicholet Deschine Parkhurst
8 Youth participation and social media: evidence from the youth activism
and social movement of Hong Kong 129
Wilson Wong

PART III TRUST, SECURITY AND SURVEILLANCE
9 An integrative model for interpersonal trust in the public sector 149
Luis Felipe Luna-Reyes
10 Apply with caution! The contingent effect of blockchain-enabled
governance on trust 183
Heyjie Jung, Federica Fusi, Eric Welch, Sélim Louafi and Daniele Manzella
11 Electronic workplace surveillance in context: privacy, motivation, and
performance 196
Robin (Guohuibin) Li

PART IV DIVERSE TECHNOLOGICAL AND INSTITUTIONAL CONTEXTS
12 AI adoption in smart cities: a barriers perspective 209
Amal Ben Rjab, Sehl Mellouli and Jacqueline Corbett
13 U.S. cyberinfrastructure for scientific innovation: adaptation,
management, and performance 222
Yu-Che Chen and Rich Knepper
14 The role of e-governance on supply chain functions and innovations 242
Jack Crumbly and Eric W. Welch

PART V GLOBAL DIMENSIONS
15 The social life of disaster information: cultivating resources for
emergent information infrastructures in Nepal 256
Robert Soden and Leysia Palen
16 Towards the implementation of fully-fledged e-government for
municipalities in South Africa: An agency theory perspective 270
Mziwoxolo Mayedwa and Jean-Paul Van Belle
17 From heroism to institutionalization: the recent history of e-government
in Brazil 283
Gustavo Henrique Maultasch de Oliveira and Alexandre Rodrigues Gomes
18 E-government use in small island states: review of the literature,
problems and ways forward 299
Mete Yıldız and Mustafa Sağsan

Index