ITIL(R) 4 Managing Professional Courseware (eBook)

ITIL(R) 4 Managing Professional CoursewareITIL 4 Managing Professional (ITIL MP) consists of four modules and is the next level of ITIL 4 to be released after ITIL 4 Foundation. ITIL MP targets IT practitioners working within technology and digital teams across businesses. The Managing Professional (MP) stream provides practical and technical knowledge about how to run successful IT-enabled services, teams and workflows. The Managing Professional Transition module is designed to allow ITIL v3 candidates to easily transition to ITIL 4. They can get the ITIL 4 Managing Professional designation through one course and one exam. The material includes; Updated glossaries with highlighted changes for 'Create, Deliver & Support', 'Drive Stakeholder Value' and 'Direct, Plan & Improve' New diagram packs with annotations for 'Create, Deliver & Support', 'Drive Stakeholder Value' and 'Direct, Plan & Improve' Updated syllabi with highlighted changes for 'Create, Deliver & Support', 'Drive Stakeholder Value' and 'Direct, Plan & Improve' The 'High Velocity IT' manuscript, syllabus, glossary and diagram pack remain unchanged Practices Overviews and the product brochure remain unchanged An up-to-date Quick Reference Guide with all the information you need Updated Core Manuscripts, for 'Create, Deliver & Support', 'Drive Stakeholder Value' and 'Direct, Plan & Improve' While the changes are quite large, they have been made for streamlining or refinement only There have been no changes to the examinable content or the key concepts