Getting the Builders in

LEONARD SALES has been in the construction industry for 27 years and has learned from experience that the clients who demand the highest standards and who are willing to work in conjunction with the contractor are the ones who generally get their projects finished on time and to budget. Len is based in Thorpe Bay, Essex.

1. Getting started; 2. Know your requirements; 3. Contacting contractors; 4. Establishing credibility; 5. Obtaining and agreeing quotes; 6. Starting the work; 7. Financial arrangements; 8. Operation and maintenance manuals; 9. Good working relations; 10. Record-keeping; 11. Processional and site teams.